Josie Arney

• Checked guests' photo identification for validity and age requirements.
• Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
• Sold flowers, concentrates and edibles in fast-paced environment.
• Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
• Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
• Restocked supplies and arranged displays.
• Weighed, prepared and packaged different types of products.
• Answered questions about medicinal and recreational uses and effects and qualities of different strains.
• Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
• Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
• Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Served as a liaison between different departments internally ensuring maximum efficiency in addressing community needs.
• Coordinated volunteer recruitment efforts to support various programs within the organization.
• Strengthened community partnerships by organizing and attending collaborative events.
• Communicated with community members to assess concerns or current issues and identify corrective measures.
• Developed and implemented strategies to address community concerns, resulting in increased trust and satisfaction.
• Enhanced public relations for the organization through effective communication with diverse groups and stakeholders.
• Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
• Increased awareness of available programs and services through targeted outreach efforts, leading to higher participation rates.
• Identified opportunities for collaboration with other organizations to maximize resources and improve community outcomes.
• Facilitated open lines of communication between the organization and the community, fostering strong relationships.
• Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
• Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
• Engaged clients in health-related activities to enhance overall well-being.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Processed customer service orders promptly to increase customer satisfaction.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Provided primary customer support to internal and external customers.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Exhibited high energy and professionalism when dealing with clients and staff.

Also ran the front taking orders and handling money.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• I was able to complete this job day to while while working another job and going to High school full time.

• Supported student physical, mental, and social development using classroom games and activities.
• Supervised recess, lunch and daily student intake and dismissal.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Completed daily reports, meal count sheets, and attendance logs.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
• Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
• Monitored and reported student progress and development, offering mentoring as needed.
• Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.