HOLLY AYERS
Fort Edward
Summary
Dynamic Registered Nurse with extensive experience at Glens Falls Center for Nursing and Rehabilitation, excelling in interdisciplinary collaboration and crisis management. Proven track record in enhancing patient outcomes through effective staff training and performance improvement initiatives. Adept at patient assessment and committed to delivering compassionate, patient-centered care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
AMISSIONS NURSE, ADNS, RN
Glens Falls Center for nursing and Rehabilitation
03.2025 - Current
- Conducted comprehensive patient assessments to inform individualized care plans.
- Collaborated with multidisciplinary teams to enhance patient care delivery and outcomes.
- Educated patients and families on treatment plans, medications, and health management.
- Administered IV medications and monitored patient responses to treatment.
- Trained and mentored nursing staff on best practices and regulatory compliance.
- Maintained accurate records of patient care and treatment interventions.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
- Provided guidance to new employees regarding policies and procedures within the organization.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Coordinated with interdisciplinary teams to facilitate effective communication and improve patient outcomes.
- Assisted in training and mentoring new nursing staff, promoting best practices and adherence to protocols.
- Responded effectively to emergency situations, utilizing critical thinking and clinical judgment to ensure patient safety.
Registered Nurse
Behavioral Health Services North
03.2023 - 01.2025
- Conducted client assessments to develop individualized care plans for adults and children facing mental health and substance abuse disorders.
- Ensured mental health and substance abuse recovery laws and standards of practice are adhered to by following and encouraging the legalities of OASAS guidelines
- Evaluate and treat nicotine use disorder per guidelines of American Heart Association, NY Quits, and Rutgers University.
- Administer medications, including injections, and monitor medication efficacy
- Collaborated with interdisciplinary team to ensure complete mental care within the agency and in the community
- Remained in correspondence with schools, outside providers and families to coordinate care and facilitate education, adherence, and renewal of prescriptions as needed
Registered Nurse
CROSS COUNTRY MEDICAL STAFFING NETWORK
Albany
10.2020 - 02.2023
- Unit Manager March 2021 to January 2023
- RN Supervisor, Resource Nurse, Infection Control Nurse, In-Service Coordinator, Special projects, supplementing staff in local long-term care facilities
- Covid-19 management, testing, enforcement and reporting per NY State mandates
- Managing complex medical and psychiatric needs, crisis management, rapid response team
- Integrate best nursing practice with resident and families wishes for patient-centered care
- Initiated direct line of lab orders, lab tracking and follow up for facility to begin and maintain Department of Health regulations
- Interface and collaborate with interdisciplinary team, NP, MD, psychiatrist, psychologist to improve patient outcomes
Assistant Director of Nursing
WARREN CENTER
Queensbury
05.2020 - 09.2020
- Assist the Director of Nursing Services in planning, organizing, developing and directing the day-to-day functions of the Nursing Service
- In the absence of the Director of Nursing, performs the duties of the Director
- Backing up RN staff on a 24-hour per day, 7 day per week basis
- Planning, developing and supervising licensed and non-licensed personnel who provide nursing services to long-term residents and short-term, post-acute care patients
- Monitors and ensures recording of infections, analysis of data, determination of trends and potential causes
- Participates in facility surveys initiated by authorized government agencies as necessary and as directed
- QAPI committee participant assisting in developing and implementing appropriate plans of action to correct identified deficiencies or potential deficiencies
- Assist in development and implementation of in-service training programs for all facility staff
- Risk management team member identifying root cause analysis, developing and documenting interventions and outcomes for all resident concerns and conditions
- Sharing responsibility with the Director of Nursing to select Nursing Department staff, actively recruits quality nursing personnel, complete employee appraisals and problem resolution involving employee disciplinary action
- Management of weekly wound rounds, assessing all wounds for staging, infection, efficacy of treatments, implementing interventions and wound care changes as needed
- Directly oversees Unit Managers to ensure completion of all assigned responsibilities and resolutions to identified resident care issues and concerns
- Develop and maintain health and education trackers for all facility staff to ensure annual training and immunizations are within state and federal compliance
RN TCU Unit Manager
THE TERRACE OF JACKSONVILLE
Jacksonville
08.2019 - 04.2020
- Oversee daily operations of the Transitional Care Unit
- Interdisciplinary Team member addressing and reducing risk facility-wide
- Nurse Mentor Lead with a focus on evidenced-based practice and customer service
- Patient Driven Plan Model team member with the goal of optimal Medicare reimbursement
- Care Plan Team conducting patient and family meetings
- Ensure compliance with federal and state regulations in all areas of nursing and patient care
- Disaster Preparedness team
RN Unit Supervisor
LAKESIDE NURSING and REHABILITATION
Jacksonville
03.2019 - 07.2019
- Initially the 3-11 Facility Supervisor, promoted to Unit Supervisor
- Managing 64 bed short-term rehabilitation unit for post-acute care patients with numerous comorbidities including but not limited to end stage renal disease, cancer and HIV.
- Supported and developed staff and served on Interdisciplinary team, interfacing with physicians, management, physical/occupational therapists, dietitians, and social workers to ensure complete and holistic care.
- Supervised direct care staff, interviewing, hiring, and training employees. planned, assigned, and organized work, performance reviews, addressing and resolving problems as they arise.
Charge Nurse
LAKEVIEW HEALTH
Jacksonville
09.2018 - 01.2019
- Dual diagnosis substance abuse facility in a 150-bed facility
- Provide care that reflects initiative and responsibility indicative of professional expectations and performs crisis interventions as needed.
- Knowledgeable of a wide range of disorders; cognitive, emotional, developmental, social and behavioral.
- Provide direct and indirect patient care services that meet the psychosocial, physical and general aspects of patient care while meeting the communication needs of the patient and family.
- Conduct intake interviews while assessing for detox signs and symptoms, physical, mental and emotional health.
- Coordinating and assigning work tasks to nursing team and behavioral health associates; personnel evaluations.
- Utilization review team; daily, weekly and monthly audits of patient charts and nursing care.
- Knowledge of and compliance with insurance provider requirements for evaluation and treatment of persons with dual diagnoses of addiction and mental health disorders.
- Staff development, teaching, training.
Charge Nurse
ARMOR CORRECTIONAL HEALTH CARE
Jacksonville
07.2018 - 09.2018
- Respond to requests from Security Staff as well as Armor Staff in accordance with facility practices to maintain a secure environment while establishing and performing health care needs.
- Rapid response team and emergency call management.
- Utilized strong interpersonal and communication skills with the ability to work effectively with a wide range of constituencies in a diverse community.
- Manage urgent care clinic and staff.
- Recognize patients with drug and alcohol dependencies, implement detox protocol, monitor and treat detox signs and symptoms.
Registered Nurse Supervisor
Warren Center Nursing and Rehabilitation Center
Queensbury
10.2017 - 03.2018
- Manage staff, patients, residents, and facility in 80-bed center, including admissions and discharges.
- Ensure federal, state, and corporate compliance through staff teaching and development.
- Monitor and assess patients’ health, anticipating and meeting needs to promote well-being and holistic healing.
- Provide ongoing patient and family teaching, collaborating with physicians, administration, and department heads to deliver outstanding patient care.
Assisted Living Program Coordinator / Director of Nursing
SCOTIA MANSION
SCOTIA
08.2017 - 10.2017
- Supervised direct care staff, interviewing, hiring, and training employees. planned, assigned, and directed work, reviewing performance, rewarding and disciplining staff, and addressing and resolving problems.
- Facilitated continuing education and mandatory annual in-service topics with all staff.
- Implemented and assessed individualized care plans based on resident’s needs.
- Built professional relationships with county Medicaid officers, physicians and staff, public health nurses, community healthcare providers, and rehabilitation care providers to ensure entrance into and maintenance of assisted living program status for appropriate candidates.
- Served as corporate compliance officer, maintaining compliance with all policies and procedures.
Triage Nurse / Licensed Practical Nurse (Temporary)
New York State Office for People with Developmental Disabilities
Wilton
06.2016 - 08.2016
- Served as staff nurse for Camp Wilton summer camp, caring for the physical and psychological needs of persons with special needs and treating staff illnesses and injuries.
- Administered medications and performed sick visits, intake, and discharge of campers on a weekly basis.
Traveling Nurse / Licensed Practical Nurse
Supplemental Health Care
South Glens Falls
10.2015 - 06.2016
- Worked in 1:1 nursing care for a child with severe physical limitations and developmental disabilities
- Monitored and assessed child with severe epilepsy and developmental disabilities on school bus, ensuring a safe surrounding during seizure activity and providing postictal care.
- Administered health care under the direction of school nurses while following physician orders.
Correctional Nurse / Licensed Practical Nurse
Correctional Medical Care
Lake George
10.2014 - 05.2015
- Distributed medication, assisted with emergency and sick call visits, and completed intake assessments.
- Monitored and treated addiction withdrawal under the direct supervision of the registered nurse.
Assistant to the Director of Nursing / Licensed Practical Nurse
Warren Center, Westmount Health Facility
Queensbury
11.2012 - 04.2013
- Served as interim in-service coordinator, infection control officer, and nursing supervisor for 80-bed facility.
- Led staff development, employee audits and reviews, and employee hiring and orientation.
- Ensured, implemented, and enforced OSHA and DOH regulations.
- Assisted with patient admissions and discharges, reinforcing patient teaching.
- Administered medications and wound care.
- Received Employee of the Month award, 01/01/13, for outstanding customer service and professional performance.
Charge Nurse / Licensed Practical Nurse
THE PINES NURSING AND REHABILITATION CENTER
NY
03.2002 - 03.2003
- Delivered direct patient care, medication, and treatment administrations, including rehabilitative and long-term care nursing.
- Interfaced with physicians, administration, therapists, dietitians, and family members to ensure highest level of patient care and used Point Click Care computer system.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, Utah01.2021
Associate of Applied Science - Registered Nursing
State University of New York, North Country
Saranac Lake, NY01.2017
Skills
- Interdisciplinary Collaboration
- Crisis Management
- Infection Control Regulations / Policy Compliance
- Performance Improvement / Staff Development
- Patient / Family Teaching
- Personnel team building and management
- Patient assessment
- Multidisciplinary collaboration
- Staff training
- End-of-life care
- Dementia care
- Adaptability and flexibility
Certification
• Tobacco Treatment Specialist, Rutgers University, 2024
• Centers for Disease Control Infection Prevention Certification
• Advanced Emergency Medical Technician (AEMT), Mountain Lakes Regional Training Center
• IV Therapy, Glens Falls Hospital and IV National, LLC
• Basic Life Support (BLS), American Heart Association
• Registered Nurse, New York, current
• Centers for Disease Control Infection Prevention Certification
• Advanced Emergency Medical Technician (AEMT), Mountain Lakes Regional Training Center
• IV Therapy, Glens Falls Hospital and IV National, LLC
• Basic Life Support (BLS), American Heart Association
• Registered Nurse, New York, current
Volunteer Experience
- BIG BROTHERS BIG SISTERS OF THE SOUTHERN ADIRONDACKS, 2008 – 2018
- WEST GLENS FALLS EMS, 2002 - 2005
Professional Memberships
American Nurses Association, 2017 – Present
Timeline
AMISSIONS NURSE, ADNS, RN
Glens Falls Center for nursing and Rehabilitation
03.2025 - Current
Registered Nurse
Behavioral Health Services North
03.2023 - 01.2025
Registered Nurse
CROSS COUNTRY MEDICAL STAFFING NETWORK
10.2020 - 02.2023
Assistant Director of Nursing
WARREN CENTER
05.2020 - 09.2020
RN TCU Unit Manager
THE TERRACE OF JACKSONVILLE
08.2019 - 04.2020
RN Unit Supervisor
LAKESIDE NURSING and REHABILITATION
03.2019 - 07.2019
Charge Nurse
LAKEVIEW HEALTH
09.2018 - 01.2019
Charge Nurse
ARMOR CORRECTIONAL HEALTH CARE
07.2018 - 09.2018
Registered Nurse Supervisor
Warren Center Nursing and Rehabilitation Center
10.2017 - 03.2018
Assisted Living Program Coordinator / Director of Nursing
SCOTIA MANSION
08.2017 - 10.2017
Triage Nurse / Licensed Practical Nurse (Temporary)
New York State Office for People with Developmental Disabilities
06.2016 - 08.2016
Traveling Nurse / Licensed Practical Nurse
Supplemental Health Care
10.2015 - 06.2016
Correctional Nurse / Licensed Practical Nurse
Correctional Medical Care
10.2014 - 05.2015
Assistant to the Director of Nursing / Licensed Practical Nurse
Warren Center, Westmount Health Facility
11.2012 - 04.2013
Charge Nurse / Licensed Practical Nurse
THE PINES NURSING AND REHABILITATION CENTER
03.2002 - 03.2003
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Registered Nursing
State University of New York, North Country