I am a self-starting, proactive professional who enjoys the challenge of creatively solving problems.
As an experienced leader, I have a competitive edge for building strategic solutions while valuing and equipping my colleagues to achieve their best.
As a trusted supervisor I am versatile and dependable, specializing in project management, leadership training, strategic marketing, and sales.
Overview
19
19
years of professional experience
Work History
Director of Experience
Tentmakers Leadership Ministry
10.2022 - Current
Leverage my leadership abilities as a manager to develop a collaborative team environment, ensuring that team members are well-informed, equipped to optimize resources and motivated to tackle multi-faceted projects and complex issues.
Spearheaded and implemented a decade-long needed renovation effort to revitalize our Retreat + Conference Center (both inside and out); including over 25 cabins, 3 community/training areas, significantly improving cabin functionality, strategically upgraded key spaces, and reformed our hospitality efforts to cultivate exceptional and memorable experiences for guests and staff alike.
Develop and maintain community relationships to increase awareness, involvement, partnerships and drive business/ministry development.
Implement innovative solutions to solve complex operational problems, resulting in increased productivity, streamline certain operations and create happy staff.
Create marketing content and messaging for the ministry and regularly work collaboratively with colleagues for most effective strategy
Establish a culture of improvement through communication + empowerment of team members; valuing the development of quality relationships alongside improving the quality of product/experience.
Train, speak publicly and facilitate group situations regularly.
Provide feedback, insight, and collaboration on decision-making processes within the organization in order to reach our short and long-term goals with excellence.
Founder: Relational Consulting & Healing Ministry
The Living Edge
04.2017 - Current
Counsel and coach individuals, couples, and small groups in specialized relational skills, educate about brain science factors & techniques as it applies to creating healthier relationships, and how to create more successful relationships that work
Collaborate and design informative, easily digestible educational curriculum and resources for training conferences and speaking engagements
Create strategic management proposals for businesses to increase effectiveness, and productivity
Create and facilitate activation exercises to empower others with key skills
Use my proficiency of Micro-facial Expression Training (which typically occurs in a fifth of a second) to know what people are truly feeling despite what they may say.
This rare skill has proved invaluable and has given me a strategic edge when it comes to giving “helpful-help.”
Insurance Sales Producer
State Farm Insurance
09.2012 - 12.2016
Educated potential and present clients about insurance options, processed insurance policies purchased, and handled individual product protocol
Collaborated with various marketing data bases to produce, recruit and follow-up with new leads each week
Served clients with excellent public relations skills to improve customer loyalty and increase new clientele
Personal Trainer & Fitness/Self-Defense Instructor at Various Fitness Clubs
Fit Defense
05.2005 - 06.2017
Created and oversaw customized goal-oriented programs for clients, taught a variety of group fitness classes, and developed own marketing/promotional strategies
Spear-headed gym weight loss programs; created a custom-designed curriculum, directed and trained program leadership, and coached directives for successful outcome.
Business Owner, House Cleaning
Holly's Home Cleaning
09.2012 - 05.2017
Cleaned Duluth area homes and created marketing strategies to build client base for a growing, high quality, customized cleaning business
Often hired for specialty projects like re-organization of a closet or garage, construction clean up or advice/prep for special events
Known for being highly reliable and trustworthy, I was (and still am) often asked to house-sit and pet-sit for clients, and their friends.
Marketing Consultant/Writer
Paul Singh M.A. L.P., Life Change Global
01.2011 - 01.2013
Created marketing plan for website with owner and collaborated with the graphics designer for his new business & website
Customized the upcoming book's outline & content to reflect the author’s desired direction and message.
Admissions Director/Community Liaison
MN Teen Challenge-Northland
08.2007 - 09.2011
Networked and marketed the Teen Challenge program within legal communities (attorneys, probation, prison staff), pastors, medical professionals and rehabilitation organizations, across the upper third of MN to increase potential clients and their success
Regularly publicly presented to groups of men in various prisons about the program and the power of being chemically free
Recruited eligible clients into the program through various public relations efforts, developed a system for tracking the status of potential clients and assessing proper follow-up strategies for each case
Evaluated each case for eligibility while working with families and legal professionals to process needed information towards potential acceptance
Oversaw entire intake process and trained involved staff for various intake procedures
Confidentially processed documents, attended court for a new client when needed, updated database, oriented client and family members.
Education
M.A. - Business Mgmt, Int'l Business, Marketing, Org.Dev