Holly Baker
Milford,DE
Summary
Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills. History of improving food service team training, performance and satisfaction. Well-versed in assigning tasks, monitoring service and implementing plans to correct problems. Competent in batch cooking for large facilities.
Overview
40
40
years of professional experience
Work History
Food Service Supervisor
Bayhealth Hospital
Milford, DE
10.1983 - 05.2022
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Oversaw training of more than 10 team members.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Tracked food production levels, meal counts and supply costs.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Orchestrated positive customer experiences by overseeing every area of patient tray line operations.
Special Projects Assistant Temp
L D Caulk
Milford, DE
06.1982 - 06.1983
- worked in quality labs
- worked on production lines making teeth in enhance.
- packaged on production line.
- worked on special projects.
Education
High School Diploma -
Milford Senior High School
Milford, DE06.1980
Skills
- Employee Performance Evaluations
- Safety and Sanitation Standards
- Performance Improvement
- Active Listening
- Food Portion Specification
- Monitoring Food Preparation
- Supply Ordering and Management
- Staff Leadership
- Investigating Complaints
- Anticipating Problems
- Work Area Inspections
- Station Preparation
- Cash Receipt Balancing
- Managing Deliveries
- Delivery Storage
- Kitchen Staff Supervision
- Production and Time Sequencing
- Hiring Procedures
- Work Schedule Creation
- Regulatory Guidelines
- Reading Comprehension
- Safe Work Practices
- Nutritional Assessment
- Safety Training
- Portion Control
- Production Reporting
- Quality Assurance Policies
- Brand Loyalty
- Cooking Techniques
- Portion and Cost Control
- Standard Operating Procedures Maintenance
- Compliance Requirements
- Professional Relationships
- Critical Thinking
- Policy Development
- Purchasing
- Portioning
- Rotation Procedures
- Orientation and Onboarding
- Health Code Compliance
- Loss Prevention Strategies
- Customer Needs Assessments
- Proper Storage Procedures
- Facility Policies and Procedures
- Worker Training
- Staffing and Sales Reporting
- Service Training
- Work Station Assignments
- Dining Area Cleaning Supervision
- Hiring Standards
- Teamwork and Collaboration
- Growth Plans
- Staff Scheduling
- Hiring and Onboarding
- Money Handling
- Database Interface and Query Software
- Portion Standards
- Guest Interaction
- Work Planning and Prioritizing
- Waste Reduction
- Corrective Actions
- Guest Inquiries
- Process Evaluations
- Equipment Maintenance
- Optimal Inventory Levels
- Disciplinary Action
Timeline
Food Service Supervisor
Bayhealth Hospital
10.1983 - 05.2022
Special Projects Assistant Temp
L D Caulk
06.1982 - 06.1983
High School Diploma -
Milford Senior High School
Similar Profiles
Rose MorrisRose Morris
CNA at Bayhealth HospitalCNA at Bayhealth Hospital
Alana KerekesAlana Kerekes
Registered Nurse, Emergency Department at Bayhealth HospitalRegistered Nurse, Emergency Department at Bayhealth Hospital
John OgradyJohn Ogrady
Respiratory Therapist at Bayhealth HospitalRespiratory Therapist at Bayhealth Hospital
Pamela PirmalPamela Pirmal
Patient Access Specialist Emergency Department at Bayhealth HospitalPatient Access Specialist Emergency Department at Bayhealth Hospital
Melissa D. RoweMelissa D. Rowe
Registered Nurse, Emergency Department at Medstar Washinton Hospital CenterRegistered Nurse, Emergency Department at Medstar Washinton Hospital Center