Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Bates

Charlotte,NC

Summary

Dynamic sales professional with a proven track record at Outdoor 76, excelling in relationship building and complaint resolution. Recognized for maintaining an organized sales floor and enhancing customer satisfaction through effective inventory control. Committed to delivering exceptional service and fostering loyalty, ensuring a positive shopping experience for all customers.

Overview

2
2
years of professional experience

Work History

Sales Clerk

Outdoor 76
05.2024 - 06.2025
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
  • Opened and closed store by balancing cash registers and receipts.

BLET Applicant

South Western Comunnity College
01.2024 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Cashier

Captain D's
09.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Franklin High School
Franklin, NC
05-2022

Skills

  • Goal oriented
  • Organization
  • Complaint resolution
  • Relationship building
  • Inventory control
  • Inventory tracking
  • Hospitality and accommodation

Timeline

Sales Clerk

Outdoor 76
05.2024 - 06.2025

BLET Applicant

South Western Comunnity College
01.2024 - 05.2024

Cashier

Captain D's
09.2023 - 10.2023

High School Diploma -

Franklin High School

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