Summary
Overview
Work History
Education
Skills
Project Experience
Timeline
Generic

Holly Bauwens

Cape Girardeau,Missouri

Summary

Strategic human resources professional with over twenty years of experience in human resources management and delivery of services, including thirteen plus years in supervision of human resources personnel and functions. Expertise includes employee and labor relations, HR shared services, training and organizational development, affirmative action and equal employment opportunity, federal and state legal compliance, SCT Banner HR module and payroll administration, personnel supervision, recruitment and selection, job analysis and design, compensation system design and analysis, performance management, employee development and benefit plan negotiation and design.

Overview

27
27
years of professional experience

Work History

Assistant Director of Human Resources

Southeast Missouri State University
05.2017 - Current
  • Responsibilities include supervision of the Human Resources Specialists team; leadership and oversight of an HR Shared Services model; employee and labor relations management; advisement to department heads and supervisors concerning employee discipline and performance improvement planning processes; lead annual contract negotiations with bargaining units; assist with investigations and formal written responses concerning employment discrimination claims; negotiation and administration of employee benefit plan contracts, including major medical, dental, vision, life, disability, annuities and retirement benefits; oversight of University’s staff and faculty compensation systems, including recommendations for salary placement of new hires, promotions and reclassifications; oversight of University’s job analysis and job evaluation systems utilizing point factor rating methodology; and management of University’s staff and faculty employment/recruitment efforts.

Senior Human Resources Generalist

SoutheastHEALTH
03.2013 - 05.2017
  • Develop organizational strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives
  • Provide HR consulting to managers and employees in functional areas of Human Resources including employee relations, compensation, performance management, organizational development, change management, training, recruitment, and career planning
  • Guide management and employee actions by researching, developing, writing, and updating training, policies, procedures, methods, and guidelines; communicating and enforcing organization values
  • Heighten compliance and associate performance by updating company handbook
  • Identify legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance
  • Respond to EEOC charges, unemployment claims, Employee Relations issues including, but not limited to, performance, policy violations, safety concerns, and harassment
  • Complete special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.

Human Resources Manager/HR Metrics & Analytics Consultant

Anthem Blue Cross Blue Shield (WellPoint)
09.1998 - 05.2012
  • Responsible for all HR functions, including: Strategic planning, organizational development, staffing, training, Employee Relations, Management Development, and Performance Management
  • Managed, interviewed, hired, and trained employees
  • Directed and appraised performance; rewarded and disciplined employees; addressed complaints and resolved problems
  • Worked closely with HR counterparts and with functional groups (i.e., Talent Acquisition, Compensation, Performance Management, etc.), to ensure effective and timely delivery of HR programs, services and support to the client group
  • Served as employee advocate and resource for telecommuting program and virtual locations
  • Ensured effective organizational & individual transitions during reorganizations, restructurings, headcount reductions, etc; Reduction in Force (RIF) Activities; Associate Survey Management; Cost Containment (Unemployment, Worker’s Comp, etc)
  • Participated in expansion and process improvement of the Continuous Improvement Culture.

Human Resources Specialist

T.G. Missouri
Perryville, MO
03.1998 - 09.1998
  • Responsible for recruitment, interviewing, hiring, and orientating new employees
  • Benefit administration, Employee Relations, and evaluation of Safety programs.

Billing Specialist/Trainer

Anthem Blue Cross Blue Shield (WellPoint)
01.1997 - 03.1998
  • Train, evaluate, and provide performance feedback to employees and management
  • Assist in researching, writing, and implementing procedures
  • Make sure new information on products, benefits, and system changes is presented to the necessary personnel in a comprehensive and clear manner.

Education

Bachelor of Science - Business Management: Human Resources

Southeast Missouri State University

Skills

  • Employee Relations
  • Management Development
  • Talent Acquisition
  • Training
  • Project Management
  • Performance Management
  • Employee Engagement
  • Operations Management
  • Organizational Development

Project Experience

  • Frontline Leadership (FLL) Talent Assessment Coordinator
  • Coordinated computer-based assessments for manager incumbents, served as primary contact with PDI, vendor, created new database to assess both manager and support role candidates, which calculated individual summary sheets for all support incumbents and automatically linked the data to a master summary for all candidates and positions.
  • Collected, maintained, updated, and analyzed assessment documents and tools throughout FLL implementation, provide analytical data and consultation on FLL assessment tools, final scores, and key data through implementation.
  • Telecommuting Policy, Pilot, & Implementation Coordinator –Blue Cross Blue Shield of Missouri
  • Off Premise Worker (OPW) Policy, HR Policy, & Trade Act Adjustment Committee Member
  • Employee Policy Manual Project Leader
  • Paid Time Off (PTO) Donation Policy Project Leader
  • Exit Interview Process Implementation Leader

Timeline

Assistant Director of Human Resources

Southeast Missouri State University
05.2017 - Current

Senior Human Resources Generalist

SoutheastHEALTH
03.2013 - 05.2017

Human Resources Manager/HR Metrics & Analytics Consultant

Anthem Blue Cross Blue Shield (WellPoint)
09.1998 - 05.2012

Human Resources Specialist

T.G. Missouri
03.1998 - 09.1998

Billing Specialist/Trainer

Anthem Blue Cross Blue Shield (WellPoint)
01.1997 - 03.1998

Bachelor of Science - Business Management: Human Resources

Southeast Missouri State University

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