Highly proficient in Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint. Skilled in managing complex calendars, scheduling meetings and appointments, coordinating travel arrangements, and preparing expense reports. Strong ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent problem-solving skills and ability to adapt to changing priorities. Proven track record of handling confidential information with discretion and professionalism. Looking forward to bringing my extensive experience and skills to a dynamic and challenging work environment.
Work History
Executive Assistant
Majestic Realty Co. - Leasing
10.2023 - 07.2024
Administrative support to senior executives of the leasing office.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Served as a liaison between departments to facilitate effective communication throughout the company.
Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and databases to track, analyze, and report on leasing data.
Drafted and edited lease proposals and letters of intent.
Prepared leasing documents and contracts.
Filed paperwork and organized computer-based information.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Executive Assistant
HeathONE/Sky Ridge Medical Center
07.2017 - 09.2023
Executive Assistant to CEO, CFO, COO, & VP of Ops handling calendars, scheduling meetings, appointments and coordinating travel arrangements.
Executive Assistant to full Executive Team 1+ year.
Handled coordination of high-level events for HealthONE board members and HCA CEO / CFO and Team visits.
Project coordination of several large remodeling and new departments of hospital with assisting in design work.
Oversaw badge system and improved process
Organized and coordinated conferences and monthly meetings.
Organized, managed and maintain all conference rooms for facility
Processed travel expenses and reimbursements for executive team and senior management group.
Handled confidential and sensitive information with discretion and tact.
Screened calls and emails and responded accordingly to support executive correspondence.
Answered high volume of phone calls and email inquiries while providing assistance to Executive Team and Directors and Doctors.
Facilitated training and onboarding for incoming Directors/Managers/Office staff.
Used advanced software to prepare documents, reports, and presentations.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Worked with senior management to initiate new projects and assist in various processes.
Promoted team productivity by keeping supplies organized and well-stocked.
Volunteered to help with special projects of varying degrees of complexity.
Director of Communications and Agent Services
Keller Williams
01.2015 - 06.2017
Executive Assistant to MCA and Team Leader/CEO
Collaborated with MCA & Team Leader/CEO on day to day operations of office and took on other job duties as needed to ensure and maintain smooth running office.
Worked closely with MCA & Team Leader to assist the 170+ agents in their business and maintained good relationship with all agents.
Coordination & execution of the monthly calendar for training, along with the communication to agents of these classes for good turnout.
Oversaw daily cleaning and organizing and maintaining supplies for office.
Handled the security of the office, making key fobs for every new agent & coordination of return and monthly audit of equipment.
Oversaw office equipment maintenance and training for new agents.
Worked with Team Leader in coordinating of weekly team meetings, weekly trainings and monthly events.
Event planner for office for all social and agent appreciation events.
Coordinated finding new vendors and their monthly sponsorship.
Worked under direction of communications lead and assisted in proactively generating communication to build and reinforce communication strategies.
Monitored promotional calendar and delivered communications and support materials to meet forecasted results.
Answered client queries and complaints to provide strong customer service.
Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
Created social media content across multiple platforms according to content calendars and promotion schedules.
Confections and Coffee Specialist Manager
Fresh Market
01.2012 - 05.2014
Collaborated with store manager in direction of daily operations of department.
Responsible for all purchasing and stocking merchandise of department along with weekly and monthly displays according to main corporations specifications of their programs.
Responsible for correct signage and pricing with weekly and monthly changes.
Was responsible for quarterly and monthly inventory daily cleaning and routine procedures daily shipments of inventory and rotation.
Assistant to corporate Customers Services Relations Manager. In charge of setting up event and meeting with potential customers at community events explaining company sales and vision
Appointed Customer Relations for store
Crossed trained to help manage floral and bulk departments and manage those department operations day to day
Crossed trained front end assistant and operations
In charge of monthly events which included collaborating with other departments, staffing and demonstration and knowing product knowledge to educate customers on sales and products.
Office Manager
Susan Green & Knight Attorney At Law
01.2002 - 01.2006
Assisted attorneys with daily operations of legal office.
Coordinated orientation and training of new hires.
Schedule and supervised small team of 2 to 5 people.
Responsible for setting up and coordinating office meeting for clients and daily morning staff meeting.
Excelled in resolving employer challenges with innovative solutions, systems, and process improvements that have proven to increase efficiency, customer satisfactions, and bottom line.
Handled busy phone system, functioned as primary liaison to clients ensured consistently positive client experience.
Managed email correspondence and handle clerical tasks along with coordinating clients meeting and rescheduling.
Personal assistant to owner included coordinating pickup and drop off of kids, and liaison for legal documents from clients, banking operations for office, coordinating events and catering for events and or meetings.
Skills
24 Years of Customer Relations and Service in Business and Retail
10 years of Experience Supporting C-Level Executives
Proficient with PowerPoint, Word, Excel, Outlook, Kronos, Managing all Types of Social Media and Updating Company Website
Notary
Strong Problem Solver
Flexible & Able to Work Independently
Manage Executive Calendars
Event Planning Business Dinners and High Level Corporate Visits
Registered Practical Nurse- Peri Operative Nurse at Hamilton Health SciencesRegistered Practical Nurse- Peri Operative Nurse at Hamilton Health Sciences