Holly Behrend

Oversee all phases of billing and cash collections for assigned accounts. Resolve business disconnects with incorrect contract interpretation, missing application information and erroneous electronic data. Investigate, reconcile and balance all assigned accounts. Process daily cash receipts and apply to the correct accounts. Proactively make collection calls and prepare delinquent notices. Work closely with marketing team to ensure that the client business relationships are efficient from a business and AR perspective. Make clear and concise notations on accounts to document work after each telephone or email communication. Maintain a complete understanding of the company's collections and billing process. Correspond with customers in writing (email) and via telephone effectively. Audit incoming payment transactions. Recognize significant credit risks and when to escalate. Maintain acceptable AR aging as per business standard. Work with department manager to evaluate and implement billing and payment automation where possible.

Oversee all phases of billing and cash collections for assigned accounts. Resolve business disconnects with incorrect contract interpretation, missing application information and erroneous electronic data. Investigate, reconcile and balance all assigned accounts. Process daily cash receipts and apply to the correct accounts. Proactively make collection calls and prepare delinquent notices. Work closely with team to ensure that the client business relationships are efficient from a business and AR perspective. Make clear and concise notations on accounts to document work after each telephone or email communication. Maintain a complete understanding of the company's collections and billing process. Correspond with customers in writing (email) and via telephone effectively. Audit incoming payment transactions. Recognize significant credit risks and when to escalate. Maintain acceptable AR aging as per business standard. Work with department manager to evaluate and implement billing and payment automation where possible. Broker commission charge back collections and reconciliation of the accounts before proceeding with the collection process. Work with a collection company for broker's as well. Work with a collection company to take further legal action at the last effort to collect to get payment. Work with brokers as per their request to implement company's reports into excel to help them the way they can understand the information.

Accounts payable, Accounts Receivable, Payroll, Invoicing , Billing, Collections and Maintaining the books.

Data entry of all the invoices from the 4 company's assigned to me and the company's 2 corporate accounts. Checked all invoices to make sure the proper general ledger code used & corrected before entering into the system. Worked on assigned company's monthly reports, quarterly reports and year end reports. Ran AP checks for all assigned accounts. Bank statement reconciliations on all assigned accounts and take proper action with any issues. W2 form, 1099 forms to employees and independent contactor's. Submitted the forms to the IRS. Assisted accountants with any corrections, questions and made the corrections . Helped with billing for the companies tube feeding for the nursing homes owned by NuVision.