Holly B. Elliott
Friendswood
Summary
Accomplished Regional Vice President responsible for service line strategy execution, collaborative physician relationships and improve patient access through programmatic growth. Experienced with strategic planning, financial oversight, and team leadership through innovative approaches to drive business growth and operational efficiency. Track record of fostering collaborative environments and achieving organizational objectives.
Overview
21
21
years of professional experience
Work History
Regional Vice President, Women’s and Children’s Service Line
HCA Gulf Coast Division
02.2017 - Current
- The Gulf Coast Division has a network of 11 Maternity and Neonatal Intensive Care Units and 3 Pediatric Intensive Care Units.
- Successfully expanded the Maternal Fetal Medicine Network from 8 physicians in 2018 to 24 physicians in 2021.
- Successfully recruited over 100 OB/GYNs over the past 5 years in partnership with our physician recruitment team and hospital senior leadership.
- Established and led a collaborative, physician-led Women’s Governance Council that includes OB/GYNs, senior leaders, and key service line leaders from each Gulf Coast Division Hospital.
Corporate Vice President, Women’s and Children’s Service Line
HCA Healthcare
11.2021 - 01.2023
- Leads HCA strategic direction for Women’s and Children’s Services while engaging and collaborating with Operations, Clinical Services, and other teams across HCA to enhance quality, patient safety, and grow patient care services. HCA Healthcare has 108 Labor & Delivery Units, 92 NICUs, over 3,000 affiliate OB/GYNs taking care of 215,000 deliveries and 53,000 NICU admits annually.
Vice President, Chief Operations Officer
Memorial Hermann Children's Hospital
07.2013 - 01.2017
- Responsible for the strategic growth and development of key women’s, pediatric, and neonatal service lines, coordination and collaboration with our academic partner, the University of Texas Medical School, as well as growth and operational responsibilities for the Perioperative Services, Pediatric Imaging and Procedure Suite, Child Life Services, Pediatric Emergency Room, and Texas Fetal Center.
- Created a high reliability culture, focus on quality and patient safety, and “Speak Up” environment throughout Children’s Perioperative Services emphasizing training and education for all staff and physician partners.
- Successfully recruited 12 pediatric subspecialists and obstetrical/maternal fetal medicine specialists.
- Increased patient satisfaction for responsible departments from the 50th to 97th percentile.
- Led construction and expansion projects to include Children’s Surgery Waiting Area, Cath Lab expansion, Pediatric Imaging expansion, Pediatric Resident’s Lounge, and Pediatric Physical Therapy services build-out.
Director, Business Development
Memorial Hermann Children's Hospital
10.2010 - 07.2013
- Successfully recruited 6 nationally renowned Fetal Interventionalists and Maternal Fetal Medicine specialists to build the Texas Fetal Center, focused on the diagnosis, treatment, and care for mothers with high-risk pregnancies and babies with congenital anomalies or genetic conditions.
- Responsibility and coordination of Marketing, Internal Communications, and Philanthropy for Women’s and Children’s services.
- Responsible for the growth, outreach and development of Pediatric Heart and Vascular Services, Pediatric Orthopedics Services, and Pediatric Surgical Services.
Director of Operations
Memorial Hermann Sports Medicine & Rehabilitation Centers
02.2009 - 10.2010
- Responsible for strategy and operations of 25 Sports Medicine & Rehabilitation Outpatient Centers
- Created and fully implemented business office standards and protocols across 25 clinics; accomplished 12% annual growth due to enhanced scheduling efficiencies and improved referral relationships
- Improved patient satisfaction from 30%tile to 93%tile; achieved highest employee satisfaction results in the Memorial Hermann system
- Increased upfront cash collections from 6% to over 12% of Net Revenue across 25 clinics; reduced Days in A/R by 10 days; reduced Denials by 44% over previous year
Director of Operations and Service Lines
Memorial Hermann Northeast Hospital
12.2006 - 02.2009
- Responsible for the strategic development of the Women’s and Children’s, Orthopedic, and Surgical Service Lines. Operational responsibility for Security, Physical Therapy, Occupational Therapy, Speech Therapy, Wellness Center, Facilities, Housekeeping, Food and Nutrition, and Biomedical Departments.
- Led multidisciplinary team establishing the market’s first Total Joint Program. Resulting orthopedic surgical volume increased over 11%. Principal activities included:
- Led multidisciplinary team establishing the market’s first Bariatric Surgical Weight Loss Program. Resulting surgical case growth over 48%.
- Key member of Hurricane Ike Disaster Response Team. Over 72 hours of on-site administrative leadership to ensure uninterrupted inpatient operations, coordinate evacuations, and facilitate initial recovery efforts. Chair, Joint Commission Environment of Care Committee.
Administrative Fellow
Memorial Hermann Healthcare System
01.2005 - 12.2006
- Completed two-year post-graduate administrative fellowship Rotations included Memorial Hermann–Texas Medical Center, Children’s Memorial Hermann, Memorial Hermann Southeast Hospital and Memorial Hermann System Executive Offices.
- Led and coordinated the Memorial Hermann Due Diligence team through the acquisition of Memorial Hermann Northeast Hospital.
- Designed and implemented the Monthly Operational Review used by all Memorial Hermann leaders to evaluate key operational indicators of all hospitals, system service lines, and corporate support departments.
- Planned and awarded final funding for the Ironman Memorial Hermann Institute for Sports Medicine and Human Performance
Education
MS, MHA - Health Care Administration
Trinity University
San Antonio, Texas01.2005
BA - Biology
Baylor University
Waco, Texas01.2002
Skills
- Strategic decision-making
- Healthcare management
- Financial acumen
- Physician relations
- Leadership development
- Effective communication
- Mergers and acquisitions
- Contract negotiations
Accomplishments
- Achieved Contribution Margin increase of 46.1% in OB/GYN/NICU and increase of 40.2% in Pediatric from 2017 to 2025 through effective execution of key strategic initiatives.
- Recruitment success of over 170 OB/GYNs, MFMs, and CNMs since 2018; Recruited and onboarded over 70 OB Hospitalists across Division
- Launch the Congenital Heart Program in partnership with The University of Texas Physicians
Affiliations
- American College of Healthcare Executives (2005-Present)
- Healthcare Financial Management Association (2007-2010)
- Trinity University Department of Healthcare Administration Alumni Association
- Trinity University Health Care Administration Alumni Association (HCADAA) Momentum Award (2018)
- Baylor University Alumni Association
- Heart Gift Houston, Board of Directors (2013-2020)
- The Immunization Partnership, Board of Directors, Treasurer (2014-2019)
Timeline
Corporate Vice President, Women’s and Children’s Service Line
HCA Healthcare
11.2021 - 01.2023
Regional Vice President, Women’s and Children’s Service Line
HCA Gulf Coast Division
02.2017 - Current
Vice President, Chief Operations Officer
Memorial Hermann Children's Hospital
07.2013 - 01.2017
Director, Business Development
Memorial Hermann Children's Hospital
10.2010 - 07.2013
Director of Operations
Memorial Hermann Sports Medicine & Rehabilitation Centers
02.2009 - 10.2010
Director of Operations and Service Lines
Memorial Hermann Northeast Hospital
12.2006 - 02.2009
Administrative Fellow
Memorial Hermann Healthcare System
01.2005 - 12.2006
BA - Biology
Baylor University
MS, MHA - Health Care Administration
Trinity University