Summary
Overview
Work History
Education
Skills
Timeline
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Holly Bradshaw

Madison,AL

Summary

Driven and dynamic Guest Advocate with a proven track record at Target, where I excelled in enhancing customer experiences and streamlining service operations. Leveraging exceptional communication skills and a strong empathy for customer needs, I significantly improved guest satisfaction. Expert in financial transactions and conflict mediation, I consistently promoted brand values and fostered positive relationships.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
05.2021 - Current

My role at target required for me to greet, engage, and help shoppers at the store. Part of my responsibilities included cash handling, so I would do deposits in the morning and distribute cash for the store. I was also in charge of running “pickup” (Grocery) orders out to customers in a timely manner along with picking and setting up orders for the customers. My main roles at target involved promoting the brand, and providing excellent communication and customer service.

Education

High School Diploma - GED/DIPLOMA

Hopkinsville High School
Hopkinsville, KY
05.2020

Skills

  • Exceptional communication
  • Strong empathy
  • Stress Tolerance
  • Guest Relations
  • Complaint Handling
  • Customer Service
  • Cross-selling proficiency
  • Detail Oriented
  • Computer Skills
  • Guest accommodations
  • Data inputting
  • Issue Resolution
  • Flexible Schedule
  • Product Sales
  • Payment Processing
  • Data entry proficiency
  • Financial Transactions
  • Food and Beverage Area Setup
  • Knowledge of local area
  • Basic accounting
  • Money handling abilities
  • Sales Transactions
  • Customer Relations
  • Order and Refund Processing
  • Calm and Professional Under Pressure
  • Retail store support
  • Order Fulfillment
  • Store maintenance
  • Understanding Customer Needs
  • Work Prioritization
  • Brand representation
  • Relationship Building
  • Transaction Processing
  • Conflict Mediation
  • Calm Under Pressure
  • Language Fluency
  • De-Escalation Techniques
  • MS Office

Timeline

Guest Advocate

Target
05.2021 - Current

High School Diploma - GED/DIPLOMA

Hopkinsville High School
Holly Bradshaw