Sales Assistant
Cruise Casino Bookings
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Fielded customer questions to share information about products, availability, and pricing.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Boosted store revenue through upselling and cross-selling techniques.
- Conducted weekly inventory audits to ensure accuracy in stock levels.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
- Implemented customer feedback system to identify and address areas for improvement.
- Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
- Developed loyal customer base by providing consistent, high-quality service.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Streamlined checkout process, reducing average customer waiting time during peak hours.
