Summary
Overview
Work History
Education
Skills
Timeline
Holly Cantrell

Holly Cantrell

Hot Springs,AR

Summary

Dedicated Lead Registered Dental Assistant with a proven track record at Village Dental Group, adept in patient care and clinic operations. Excelled in multitasking and empathetic customer care, enhancing patient experiences and streamlining procedures. Skilled in dental radiography and inventory management, successfully supported over 200 patients monthly. Demonstrates strong problem-solving abilities and a detail-oriented approach.

Overview

13
13
years of professional experience

Work History

Lead Registered Dental Assistant

Village Dental Group
04.2016 - Current
  • Interact with over 200+ patients monthly, providing them with instructive dental health information.
  • Developed strong rapport with patients, easing anxieties through clear communication about their treatments.
  • Provide comprehensive support in various dental procedures, ensuring optimal patient care and efficient clinic operations.
  • Successfully assist dentists in routine and complex dental procedures including fillings, dentures, crowns, bridges, root canals, oral surgery, extractions, implants, and oral facial botox procedures.
  • Clean and sanitize dental instruments and equipment maintaining health and safety by adhering to infection control protocols.
  • Clean and straighten treatment rooms, restock supplies, and set up dental trays in preparation for examinations and procedures.
  • Ensure availability of all clinic supplies through timely supply ordering and vigilant inventory check.
  • Organize supplies, ensuring availability of necessary materials for all scheduled procedures.
  • Supervise support staff of two other dental assistants.
  • Schedule appointments for new and existing patients, factoring in provider availability and scheduling loads.
  • Manage patient records and appointments using Dentrix software.
  • Document patient dental health information and medical history for future reference.
  • Update patient records regularly after each appointment or procedure to ensure accurate documentation.
  • Maintain and repair dental equipment when necessary.
  • Dental Radiography Certified
  • CPR Certified
  • Nitrous Oxide/Inhalation Sedation Certified


Server/Manager on Duty

Slim And Shorty's
04.2011 - 04.2016
  • Trained servers on order management, food service quality, and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Led team of servers to consistently meet customer service and sales targets.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Managed supply inventory and ordered food and beverages according to restaurant needs.

Education

High School Diploma -

Centerpoint High School, Amity, AR
05.2008

Skills

Hardworking

Organized

Detail-Oriented

Communication

Office Management

Inventory Management

Empathetic Customer Care

Time Management

Highly Motivated

Multi-tasking

Timeline

Lead Registered Dental Assistant - Village Dental Group
04.2016 - Current
Server/Manager on Duty - Slim And Shorty's
04.2011 - 04.2016
Centerpoint High School - High School Diploma,

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Holly Cantrell