Summary
Overview
Work History
Education
Skills
References
Professional Accomplishments
Timeline
Generic

Holly Carlson

Liverpool,PA

Summary

Dynamic professional with extensive experience at United Cerebral Palsy, excelling in leadership and data analysis. Proven track record in developing policies and managing budgets, while fostering stakeholder engagement. Adept at crisis management and behavior analysis, I have successfully implemented programs that empower individuals with disabilities to achieve independence. Compassionate Autistic Support Teacher known for high productivity and efficient task completion. Possess specialized skills in behavior modification strategies, individualized education plan (IEP) development, and adaptive learning techniques. Excel in empathy, communication, and patience, ensuring tailored support and success for students with autism spectrum disorders. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Autistic Support Teacher

Juniata School District
Mifflintown, Pennsylvania
11.2022 - 08.2024
  • I teach an Autistic support classroom, grades K-5.
  • Create tailored IEP plans for students, including additional behavior plans when needed
  • Define objectives for children and develop data forms to monitor achievements
  • Guide students in reading mastery, reinforce math skills, and incorporate ABA with social skills curriculum.
  • All my students are at different levels, so I teach many different levels at the same time.

Children’s Director

Community Options Inc
12.2020 - 11.2022
  • I opened a new program for this company.
  • This program consists of opening residential group homes for children with disabilities.
  • They were all under the age of 18.
  • Engaged with CYS alongside county and state representatives
  • I create policies and procedures.
  • Encountered various obstacles associated with new program rollout
  • I took care of the budget, payroll, billing, hiring, scheduling, training, creating data, analyzing all data, holding meetings, etc.
  • Provided constant on-call support, handling phone calls during all hours
  • Trained, managed and motivated employees to promote professional skill development.
  • Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
  • Reviewed and evaluated programs for compliance with state, local and federal regulations.
  • Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
  • Determined allocations of funds for staff, equipment and authorized purchases.

Adult Protective Service Investigator

Liberty Healthcare
12.2018 - 12.2020
  • Received RON detailing concerns of neglect, abuse, or financial exploitation as adult protective service investigator
  • I would visit the individual and interview everyone involved.
  • I would decide if the report was true.
  • My main job was to make sure they were no longer at risk.
  • Facilitated access to various services including groceries, medications, and doctor appointments while ensuring heating and electricity payments are managed
  • Facilitate access to necessary housing for individuals
  • Facilitated frequent travel alongside independent task execution.
  • Collaborated with state agencies, county officials, CYS, food banks, courts, and police
  • Prepared detailed reports summarizing investigative findings and recommendations.
  • Ensured compliance with regulatory standards during all investigative processes.

Program Manager

United Cerebral Palsy
07.2016 - 12.2018
  • Oversaw operations for multiple residential group homes serving adults with disabilities.
  • In this position, I hired the employees and trained them.
  • Execute SEEN plan when required and engage in all meetings for individuals.
  • I took care of the budget and approved them for each house.
  • Monitored behavior data and assessed financial documentation
  • Led program development initiatives for individuals with disabilities.
  • Coordinated training sessions for staff on best practices and compliance.
  • Managed budgets and resource allocation for program activities.
  • Oversaw program compliance with requirements, schedule and budget.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Managed 24/7 on-call responsibilities, responding to emergencies at any time

Supervisor

United Cerebral Palsy
05.2011 - 07.2016
  • Managed day program for individuals with disabilities
  • Program operated Monday to Friday.
  • Enhanced daily living skills through community engagement support
  • I set up volunteer opportunities for individuals to help in their community.
  • Constructed SEEN plans in conjunction with behavior plans
  • Generate detailed monthly and quarterly reports.
  • Oversaw daily operations for support staff and service delivery.
  • Coordinated training programs to enhance staff skills and knowledge.
  • Collaborated with multidisciplinary teams to enhance service effectiveness.
  • Facilitated communication between clients, families, and support teams for better outcomes.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Complied with company policies, objectives and communication goals.

Case Manager

NHS
01.2011 - 05.2011
  • Guided clients through application processes for SSI, SSD, food stamps, and food banks, ensuring access to medical and transportation services
  • Supporting job identification and overseeing application submissions.
  • Help to get a driver's license.
  • Driving people to their appointments or to a job.
  • I had a case load of 84 at one time.
  • Supported more than 100 clients throughout four-month period
  • Facilitated access to community resources and services for patients.
  • Educated patients on health management and available support options.
  • Documented case notes and maintained accurate patient records consistently.
  • Advocated for patients' rights and needs within the healthcare system.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Monitored client progress through regular follow-up contacts.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.

Education

Bachelor of Science - Leadership with Children and Adults with Disabilities

Mansfield University
Mansfield, PA
01.2010

Masters Degree - Special Education

Wilson University
Chambersburg, PA

Skills

  • Leadership skills
  • Creating a budget
  • Recruitment process
  • Creating policies and procedures
  • Payroll and billing management
    Budgeting and financial planning
  • HCSIS/ODP
  • Human resources (HR)
  • Data analysis
  • Computer skills
  • Telephone communication
    Call management
    Customer interaction
  • County and state collaboration
    Provider relationship management
    Data analysis and reporting
  • Clerical
  • Working independently
  • Certified trainer (CPI, CPR, medication administration)
    Gentle touch methodology
    Curriculum development
    Participant engagement
  • Intake process
  • Performance assessments
  • Regulatory compliance
  • Effective communication
  • Critical thinking
  • Behavior analysis
  • Team leadership
  • Time management
  • Crisis management
  • Stakeholder engagement
  • Business development

References

  • Kris Batman, 717-513-2235
  • Billie Tinley, 570-492-8888
  • Louis Esola, 717-850-5852

Professional Accomplishments

Over the past 20 years I started up a baseball challenge team while in high school. I ran a Best Buddies program when I was in college. I have run and operated multiple residential group homes at one time. I have overseen almost 200 employees. I have become fully trained in all operations so that I can train my staff. I have created my own policies and procedures as well as come up with my own budget and analyze all my own data. I opened several residential homes both for 6400 and 3800 regulations. As a case manager I help over 100 people find housing, jobs and assistance with food and health care. As an adult protective service investigator, I help almost 500 individuals with disabilities. I have completed my bachelor's degree and I'm working on my masters degree.

Timeline

Autistic Support Teacher

Juniata School District
11.2022 - 08.2024

Children’s Director

Community Options Inc
12.2020 - 11.2022

Adult Protective Service Investigator

Liberty Healthcare
12.2018 - 12.2020

Program Manager

United Cerebral Palsy
07.2016 - 12.2018

Supervisor

United Cerebral Palsy
05.2011 - 07.2016

Case Manager

NHS
01.2011 - 05.2011

Bachelor of Science - Leadership with Children and Adults with Disabilities

Mansfield University

Masters Degree - Special Education

Wilson University

Similar Profiles

CREATE PROFILE
Holly Carlson