Holly Carmona
Henderson,Nevada
Summary
Dynamic customer service professional with proven ability to resolve inquiries and manage tasks efficiently. Skilled in communication and compliance assurance, ready to enhance customer satisfaction and company loyalty.
Overview
14
14
years of professional experience
Work History
Door Dash, UberEats
Self-Employed
Las Vegas, Nevada
08.2024 - Current
- Handled customer inquiries and resolved delivery-related concerns promptly.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Stay-at-home parent
Self-employed
Various cities, Various States
01.2015 - 01.2024
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
Meat Department Sales Associate
Walmart
North Las Vegas, Nevada
01.2015 - 10.2015
- Maintained cleanliness and organization in the meat display area.
- Followed safety protocols for handling and storing meat items.
- Assisted customers with selecting and preparing meat products.
- Performed daily inventory checks and restocked shelves as needed.
- Monitored expiration dates on perishable items to ensure quality control standards were met.
- Resolved customer complaints in a professional manner while adhering to company policies.
Tax Preparer
H&R Block
Las Vegas, Nevada
01.2014 - 04.2014
- Prepared tax returns for clients, ensuring compliance with federal regulations.
- Reviewed client documents for accuracy and completeness before submission.
- Conducted client interviews to gather necessary financial information accurately.
Cashier
Taco Bell
Las Vegas, Nevada
01.2012 - 01.2014
- Processed customer orders efficiently at a fast-paced food service environment.
- Maintained accurate cash register and handled daily financial transactions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Stocked merchandise and maintained cleanliness in dining and service areas.
- Assisted in inventory management by restocking supplies as needed throughout shifts.
Private Nanny
Multiple families
Las Vegas, Nevada
01.2012 - 01.2014
- Coordinated daily routines including meals, playtime, and nap schedules.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Managed time efficiently while multitasking various assignments throughout the day between the house and multiple children.
Education
High School Diploma -
Desert Pines High School
Las Vegas, NV06-2012
Skills
- Customer service
- Time management
- Multitasking
- Cash handling
- Communication
- Compliance assurance
- Document review
- Order fulfillment
Timeline
Door Dash, UberEats
Self-Employed
08.2024 - Current
Stay-at-home parent
Self-employed
01.2015 - 01.2024
Meat Department Sales Associate
Walmart
01.2015 - 10.2015
Tax Preparer
H&R Block
01.2014 - 04.2014
Cashier
Taco Bell
01.2012 - 01.2014
Private Nanny
Multiple families
01.2012 - 01.2014
High School Diploma -
Desert Pines High School