Holly Catalfamo

Laconia Police Department

Laconia, New Hampshire

07.2010 - 04.2023

Trained officers in communication and de-escalation skills to improve outcomes of calls and routine patrols.
Trained officers in patrol tactics, DWI detection/enforcement, and domestic violence.
Supervised trainees during in house and field training.
Communicated with other departments and coordinated responses to suspicious activities.
Investigated offenses and arrested offenders of criminal law.
Performed administrative tasks related to police work.
Evaluated and advised police officers and other personnel.
Examined and approved or returned reports and case files from recruit officers.
Wrote reports detailing events and people involved.
Testified in Superior and District courts about encounters with citizens.
Patrolled the City of Laconia and worked with citizens to reduce crime in the area.
Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
Partnered with team members to implement service initiatives and achieve team objectives.
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.