Holly Chamberlain
Zionsville,US
Summary
Highly Experienced Server bringing enthusiasm, dedication and passion with an exceptional work ethic as a team player.
General Manager with over two decades of experience in operational leadership and customer service excellence across automotive and financial sectors. Proficient in driving sales growth, managing comprehensive inventory systems, and fostering team productivity and cohesion. Eager to apply a meticulous approach to enhance organizational efficiency and customer satisfaction in a dynamic new role.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/Operator
The Happy Hive In-Home Childcare & Pre-School Prep
Zionsville, IN
02.2024 - Current
- Managed day-to-day business operations.
- Provided exceptional child care and customer service, addressing issues promptly to ensure family satisfaction and repeat business.
- Elevated customer happiness by ensuring high-quality interactions.
- Directed daily tasks to ensure maximum efficiency.
- Developed visually engaging materials incorporating weekly changes and thematic elements.
- Managed accounts receivable.
General Manager
Superior Auto, Inc.
Lebanon, IN, US
10.2022 - 11.2023
- Spearheaded operations at Superior Auto, Inc
- Boosted sales through innovative strategies
- Managed inventory and unit acquisition operations
- Maintained high-quality dealership presentation
- Cultivated a productive and enjoyable work environment
Branch Manager
Check Into Cash
Elwood, IN, US
10.2021 - 12.2022
- Managed daily operations and ensured seamless customer service as Branch Manager at Check Into Cash
- Implemented effective marketing and advertising strategies to boost customer engagement
- Conducted regular bank runs and handled cash transactions up to $5k daily with utmost precision
Jr. Sous Chef
Wesley Manor Retirement Community
Frankfort, IN, US
04.2002 - 04.2022
- Spearheaded the preparation of meals, aligning with guest specifications, ensuring quality and timeliness
- Administered precise measurement of ingredients, optimizing food portions for cost-efficiency
- Maintained high standards of kitchen operations, ensuring compliance with sanitation requirements
- Managed kitchen inventory effectively, guaranteeing fresh and high-quality supplies
Administrative Assistant
Power Vision, Inc
Indianapolis, IN, US
08.2019 - 02.2021
- Managed office supplies inventory for multi-terminal operations
- Scheduled and recorded annual maintenance for tractor semis
- Administered payroll and handled invoices
- Processed applications and reports for employees' benefits
Self Employed Owner/Operator
Little Sprouts Day Care
Lebanon, IN, US
08.2015 - 02.2019
- Managed a thriving in-home daycare, catering to diverse age groups from infants to preschoolers
- Established a secure, stimulating environment, promoting child development through play and learning activities
- Implemented a nutritious, balanced menu, contributing to children's overall health and well-being
- Maintained open, transparent communication with parents, providing regular updates on their child's activities and progress
- Ensured high standards of hygiene by regularly sanitizing toys and play equipment
Front Office Assistant
Birchwood Family Dental
Lebanon, IN, US
01.2013 - 06.2015
- Managed patient reception and registration, ensuring smooth clinic operations
- Streamlined appointment scheduling, resulting in improved patient satisfaction
- Enhanced communication by providing clear explanations of clinical procedures
- Successfully mitigated patient concerns through effective problem-solving
Quality Assurance (Seasonal)
Amazon
Whitestown, Indiana, US
09.2011 - 12.2012
- Managed troubleshooting, diagnosing, and validating solutions for external products
- Implemented rigorous QA standards to ensure warehouse operations excellence
- Safeguarded timely and consistent product dispatch and receipt
- Innovatively resolved warehouse issues, enhancing efficiency
Registered Nurse Intern
Wesley Manor Retirement Community
Frankfort, Indiana, US
02.2006 - 05.2006
- Daily observation of registered nurses within facility while engaging in their performance of day-to-day duties
- Direct exposure to hours and shifts of the nursing field, medication distribution and care techniques
- Daily interactions with peers and patients while conducting clinical responsibilities
- Insight into the joys, challenges, and intricacies of the Nursing field
Education
Business Administration - Sale principles, Microeconomics, Business and corporate finance, Standard accounting practices, Management techniques and theory, Marketing principles, Leadership, Communication, Analytical thinking, Strategic planning, Problem-solving, Entrepreneurship, Human resources
Ivy Tech Community College
Frankfort, IN03.2019
Core 40 Diploma - Introduction to Business, Computer Graphic and Web Design, Computer Technology and Typing, Advanced Composition and Poetry, CPR and First Aid/Certified Lifeguard Training, RN Nursing 3 month internship, Theatre and Music Production
Frankfort High School
Frankfort, Indiana05.2006
Skills
- Accounts Payable
- Billing
- Outlook
- Receptionist
- Administrative Assistant
- Microsoft Excel
- Payroll
- Word
- MS Office
- Microsoft Office
- Data Entry
- Quickbooks
- Scheduling
- Filing
- Accounting
- Dental Receptionist
- Bookkeeping
- Restaurant Experience
- Financial Report Writing
- Dentrix
- Bank Reconciliation
- Accounts Receivable
- Office Management
- Event Planning
- Microsoft Powerpoint
- Eaglesoft
- Customer service
- Management
- Business management
- Sales
- Computer literacy
- Negotiation
- Medical office experience
- Medical terminology
- Microsoft Word
- Typing
- CRM Software
- Sales Support
- Marketing
- Insurance Verification
- Chairside Assisting
- Infection Control Training
- Time management
- Personal assistant experience
- Administrative experience
- Dental office experience
- Dealership experience
- Phone etiquette
- Office experience
- Medical Scheduling
- Medical Records
- Sales Management
- Childcare
- Experience with children
- Event planning
- Food service
- Serving
- Data collection
- Analysis skills
- Bartending
- Clerical experience
- Communication skills
- Organizational skills
- Purchasing
- Medical Imaging
- Retail Sales
- Adobe Creative Suite
- Dexterity skill
- Presentation
- Organized
- Persistent
- Success driven
- Motivated
- High energy team player
- Professional
- Conflict resolving excellence
- Exquisite verbal communication
- Customer service abilities
- Order accuracy
- Menu knowledge
- Enthusiastic Greeter
- Mindful Attentiveness
- Overflowing Positivity
- Engaging stamina
- Knowledge of food safety
- Storage and regulations
Certification
Driver's License, 21 Years
Assessments
- Case Management & Social Work, Proficient
- Work Style: Reliability, Proficient
- Teamwork: Interpersonal Skills, Proficient
- Customer Focus & Orientation, Proficient
Timeline
Owner/Operator
The Happy Hive In-Home Childcare & Pre-School Prep
02.2024 - Current
General Manager
Superior Auto, Inc.
10.2022 - 11.2023
Branch Manager
Check Into Cash
10.2021 - 12.2022
Administrative Assistant
Power Vision, Inc
08.2019 - 02.2021
Self Employed Owner/Operator
Little Sprouts Day Care
08.2015 - 02.2019
Front Office Assistant
Birchwood Family Dental
01.2013 - 06.2015
Quality Assurance (Seasonal)
Amazon
09.2011 - 12.2012
Registered Nurse Intern
Wesley Manor Retirement Community
02.2006 - 05.2006
Jr. Sous Chef
Wesley Manor Retirement Community
04.2002 - 04.2022
Business Administration - Sale principles, Microeconomics, Business and corporate finance, Standard accounting practices, Management techniques and theory, Marketing principles, Leadership, Communication, Analytical thinking, Strategic planning, Problem-solving, Entrepreneurship, Human resources
Ivy Tech Community College
Core 40 Diploma - Introduction to Business, Computer Graphic and Web Design, Computer Technology and Typing, Advanced Composition and Poetry, CPR and First Aid/Certified Lifeguard Training, RN Nursing 3 month internship, Theatre and Music Production
Frankfort High School