Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Chaney

Medford,OR

Summary

Highly motivated individual with over 4+ years sales. I have exceptional customer service skills. Skilled in building and maintaining strong client relationships, identifying customer needs, and delivering tailored solutions. A collaborative team player with excellent communication and negotiation skills, dedicated to achieving success.

Overview

31
31
years of professional experience
1996
1996
years of post-secondary education

Work History

Owner/Operator Cleaning services

Rogue Valley Custom Cleaning
Medford, OR
10.2016 - Current
  • Managed daily operations of custom cleaning services for residential and commercial clients.
  • Trained and supervised cleaning staff to ensure high service standards and efficiency.
  • Developed cleaning schedules tailored to client needs for optimal service delivery.
  • Coordinated with clients to address concerns and enhance satisfaction with services provided.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Led startup and creation of operational procedures and workflow planning.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • I met with all new and current clients to hear what they felt their needs are and to explain to them what I felt would suit their needs more.

OB Scrub Technician

Rogue Regional Medical Center
Medford, OR
04.1998 - 10.2016
  • Prepared sterile instruments and supplies for obstetric surgeries.
  • Assisted surgeons during cesarean sections and other procedures.
  • Managed surgical trays to ensure readiness for operations.
  • Collaborated with nursing staff to facilitate patient care.
  • Followed strict protocols for infection control and safety.
  • Documented surgical procedures and maintained accurate records.
  • Organized work area daily to ensure efficient workflow throughout shift.
  • Maintained a sterile field by setting up surgical instruments, supplies, and equipment according to established protocols.
  • Prepared the operating room for scheduled procedures by gathering supplies, verifying expiration dates of medications, and ensuring adequate stock levels.
  • Verified patient identity prior to beginning procedure.
  • Participated in continuing education programs related to OR scrub techniques.
  • Identified any discrepancies in counts or records immediately to the circulating nurse or surgeon present at the time of procedure.
  • Responded quickly to requests from surgeons for additional equipment or supplies during procedures.
  • Managed multiple tasks simultaneously while ensuring quality standards were met.
  • Assisted and supported the operating room team in providing patient care.
  • Followed infection control policies while handling contaminated materials and disposing them appropriately in designated areas.
  • Monitored inventory of supplies to ensure proper stocking of OR rooms.
  • Recorded counts of sponges, needles, sharps containers and other items used during each case.
  • Ensured that all instruments were clean and properly sterilized before use.
  • Cleaned and restocked operating room, gathering and placing equipment and supplies.
  • Maintained proper sterile field during surgical procedures.
  • Prepared dressings or bandages, applying or assisting with application following surgery.
  • Handed instruments and supplies to surgeons and surgeons' assistants.
  • Scrubbed arms and hands and assisted surgical team with scrubbing, masks and surgical clothing.

Sales Representative

Olan mills portrait studio
Medford, OR
02.1995 - 09.1997
  • Engaged customers to understand their portrait needs and preferences.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Collaborated with team members to create a welcoming studio environment.
  • Educated clients about product offerings and promotional packages available.
  • Developed key customer relationships to increase sales.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Generated new sales leads through cold calling and networking activities.
  • Assisted in setting up and maintaining studio equipment for photo sessions.

Education

South Medford High School
Medford, OR

Some College (No Degree) -

Rogue Community College
Medford, OR

Skills

  • Communication Skills: Ability to convey information clearly and persuasively, both verbally and in writing
  • Active Listening: Understanding customer needs and responding appropriately
  • Customer Service: Providing excellent support and building strong relationships with clients
  • Negotiation Skills: Effectively negotiating terms and closing deals
  • Product Knowledge: Understanding the products or services being sold and being able to explain their benefits
  • Time Management: Prioritizing tasks and managing time effectively to meet sales targets
  • Problem-Solving: Identifying customer issues and providing solutions
  • Adaptability: Being flexible and adjusting to changing market conditions or customer needs

Timeline

Owner/Operator Cleaning services

Rogue Valley Custom Cleaning
10.2016 - Current

OB Scrub Technician

Rogue Regional Medical Center
04.1998 - 10.2016

Sales Representative

Olan mills portrait studio
02.1995 - 09.1997

South Medford High School

Some College (No Degree) -

Rogue Community College

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