Holly Chong
Buena Park,CA
Summary
Open-minded UX designer passionate about creating usable digital products with inclusivity in mind. Writing and teaching background with strong written and verbal communication skills. Reliable, empathetic, and innovative problem solver ready to take on design challenges.
Overview
7
7
years of professional experience
Work History
Head Writing Instructor
PACE Academy of Cypress
Cypress, CA
01.2020 - Current
- Construct instructional frameworks and teach a 7th grade writing preparatory course
- Seamless management of up to 50 students and 2 writing aides per class for a successful learning experience
- Collaborate with team members for daily tracking of assignments, grading essays, and logging grades
- Onboard and train new writing aides on Academy standards and proper conduct.
Barista
Flat White Coffee
Cypress, CA
01.2023 - 01.2024
- Develop exceptional customer relations while adeptly multitasking to ensure quick and quality service in a fast-paced environment
- Fostered a welcoming atmosphere by educating and sharing knowledge of products to customers
- Maintain cleanliness and meticulous organization to uphold and enhance store standards.
English Teacher and Tutor
PACE Academy of Cypress
Cypress, CA
01.2017 - 01.2019
- Teach English for grades 1-6 in classrooms of 20-30 students
- Private tutor for comprehensive essay writing
- Handle communication for student transportation to ensure timely and efficient operations.
Education
UX UI Certificate -
University of California, Irvine
01.2023
B.A. English -
University of California, Irvine
12.2017
General Education - Honors Student -
Cypress College
12.2015
Skills
- Ideation
- Wireframes
- Prototypes
- User Tests
- Visual Design
- UX Writing
- Storyboards
- Persona Creation
- User Journey
- Accessibility
- Heuristic Evaluation
- User Research
Software Skills
- Google Suite
- Figma
- Figjam
- Miro
- CodePen
- VS Code
- GitHub
Software Languages
- HTML
- CSS
- Bootstrap
Timeline
Barista
Flat White Coffee
01.2023 - 01.2024
Head Writing Instructor
PACE Academy of Cypress
01.2020 - Current
English Teacher and Tutor
PACE Academy of Cypress
01.2017 - 01.2019
UX UI Certificate -
University of California, Irvine
B.A. English -
University of California, Irvine
General Education - Honors Student -
Cypress College
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