Holly Coyier
Youngstown
Summary
Dynamic and results-oriented professional with a proven track record at Wendys Restaurant, enhancing team efficiency and customer satisfaction. Excelled in multitasking and problem-solving, significantly improving service delivery. Skilled in customer service and time management, adept at fostering positive workplace culture and streamlining operations for peak performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Arbys
Arbys Privately Owned
Canfield
04.2024 - Current
- Operated cash registers to process customer orders efficiently.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Ensured all prepared foods met company's quality standards and guidelines.
- Managed food preparation schedules to ensure timely availability of products.
Wenyds
Thomas
Austintown
01.2025 - 04.2025
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Dollar General
Dollar General
Youngstown
01.2020 - 01.2021
- Stocked shelves with merchandise to ensure availability of products for customers.
- Coordinated with management to identify and resolve inventory discrepancies.
- Greeted customers and answered any questions they had about the store's products and services.
Dollar Tree
Dollar Tree
Youngstown
08.2019 - 01.2020
- Managed inventory and supplies to ensure materials were available when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed returns and exchanges of merchandise in accordance with store policies.
Wenyds
Wendys Restaurant
Austintown
11.2018 - 08.2019
- Verified orders and bagged items for easy transport.
- Maintained cleanliness of work area throughout shift.
- Greeted customers and provided friendly customer service.
Education
High School Diploma -
MCCTC
7300 N Palmyra, Canfield, OH01-2025
Skills
- Customer service
- Time management
- Communication skills
- Team building
- Patient care
- Planning
- Safety precautions
- Multitasking
- Problem solving
Certification
- CNA: 602977940225
Timeline
Wenyds
Thomas
01.2025 - 04.2025
Arbys
Arbys Privately Owned
04.2024 - Current
Dollar General
Dollar General
01.2020 - 01.2021
Dollar Tree
Dollar Tree
08.2019 - 01.2020
Wenyds
Wendys Restaurant
11.2018 - 08.2019
High School Diploma -
MCCTC
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