Holly C. Young
Mt Pleasant,SC
Summary
Dynamic and results-driven Chief Human Resources Officer with a proven track record at Southern Dental Alliance, excelling in strategic leadership and high-performing talent acquisition. Achieved a remarkable 30% increase in doctor recruitment and streamlined HR processes, demonstrating expertise in change management and a commitment to fostering a thriving organizational culture.
Overview
26
26
years of professional experience
Work History
Chief Human Resources Officer (Interim CEO)
Southern Dental Alliance
01.2020 - Current
- Company Overview: Alignment of human resource functions for 800 employees within a multi-state, 46-site Dental Support Organization (DSO) where people, systems, and patient wellness are top-priority
- Accountable for compliance, employment law, strategic planning, full cycle talent acquisition and retention by and integrating the development of people, systems, processes for growth and success, employee relations, compensation, health benefits
- Provide leadership, direction, and guidance toward the company's mission, strategic initiatives and day-to-day operations, which includes, but is not limited to collaborative efforts of all departments and processes related to human capital, including the development and performance management of all doctors and their teams
- Alignment of human resource functions for 800 employees within a multi-state, 46-site Dental Support Organization (DSO) where people, systems, and patient wellness are top-priority
- Significant Accomplishments: Redesigned and top-graded the human resources department
- Improved doctor recruitment from 3 hires per year to 30 hires per year
- Added additional business line to increase revenue by 30%
- Redesigned, consolidated, and streamlined all U.S
- Employee benefits programs, with savings of $1,000,000
- Led sell of five practices improving cashflow from -$600,000 to a positive $6.7
- Utilized lean methodologies to process improve numerous inefficiencies saving ytd $4.9 million
- Conducted compensation analysis and internal equity to be competitive in the dental market
- Inclusive for doctors
Human Resources Consultant
One Degree Impact, LLC
12.2014 - 01.2020
- Company Overview: One Degree Impact LLC provides leadership for company's strategic direction and market penetration
- President and Managing Consultant of One Degree Impact, LLC responsible for the operation and administration of the firm
- One Degree Impact LLC provides leadership for company's strategic direction and market penetration
- Significant Accomplishments: Responsible for creating and driving a winning corporate culture while building an outstanding senior executive team
- Lead teams in giving shape to extensive analysis of cutting-edge strategic issues
- Generated over $1 million dollars of backlog contract while guaranteeing clients at least 30% reduction in operating costs
- Successfully managed the integration of a 50% increase in staff with improving profit utilization progressive management techniques, metric measurements and aggressive cost modeling
- Developed and implemented workforce re-engineering programs
- Successfully transitioned more than 2500 government employees into private sector employment, including labor contract negotiation
- Overall generation of nearly $100 million dollars in annual savings
- Achieved an average of 30% cost savings through the Implementation of Business Process Analysis, Activity Based Costing, Benchmarking, Balance Scorecards, and Project Management techniques
Vice President of Human Resources
Dynamic Dental Partners
04.2014 - 03.2019
- Company Overview: Multi-state managed Dental Service Organization Company with 51 Dental Practices
- Created and led the human resources function for 500 employees, including compliance, recruiting and retention, employee relations, employment law, strategic planning, compensation, health benefits, policies and procedures, and workers' compensation
- Responsible for the operation and administration of full cycle talent acquisition, acquisitions, transformation and integration all HR processes
- Provide leadership, direction, and guidance for the strategic initiatives and day-to-day operations
- Multi-state managed Dental Service Organization Company with 51 Dental Practices
- Significant Accomplishments: Created recruiting model and talent pipeline that increased position time to fill by 14 days
- Developed comprehensive on-boarding passport program and retention management training that reduced turnover by nearly 50% in key positions
- Customized career progression and manager 'Fast Track' programs that developed our management team and increased company over-all talent pool by 25%
- Redesigned, consolidated, and streamlined all U.S
- Employee benefits programs, with savings of $1,000,000
- Led organizational redesign of two large companies leading to one of the lines of business increasing revenue by 28% over prior year and moving from 11th largest to 7th largest workers compensation carrier in 2 years
- Leading consumer-centric cultural transformation
- Conducted company skills gap analysis and individualized development plans for all positions
Regional Director of Human Resources
Bright House Networks
11.2010 - 04.2014
- Company Overview: Bright House Networks (BHN) is the sixth largest owner and operator of cable systems in the U.S
- And the second largest in Florida with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California
- Position created to define and execute Human Resource role clarity (62 HR Professionals); Employee Relations streamline of execution (Top Grade) and improve attrition/accommodation process
- Bright House Networks (BHN) is the sixth largest owner and operator of cable systems in the U.S
- And the second largest in Florida with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California
- Significant Accomplishments: Successfully implemented a rigorous recruitment and selection process that reduced turnover from an average of 75% to 15% annually
- Devise staffing and human resources practices that allowed Bright House Networks to achieve an average of 9% revenue growth since 2005 with 30% less locations and 14% less employees, yielding improved revenues per location/employee
- Piloted a new B-to-B staffing business model, which increased revenue by 17% and product sales by 38%
- Established company-wide performance management system based on corporate culture, vision, and values resulting in increasing average employee productivity by more than 30%
- Developed HR Scorecard that enabled management to effectively monitor all human capital business metrics and make the appropriate adjustments that resulted in reducing average non-exempt agent expenses by over 20%
- Reduced employee relations from 50% to 12% within six months
- RASIC (Roles, Accountability, Support, Informed, Consult) six sigma project to flat line the HR organization, resulting in Subject Matter Experts in key matrix functions: Leave Administration, Talent & Acquisition, Employee Relations, HR Business Partners
Senior Human Resources Manager
Honeywell, International
10.2008 - 11.2010
- Company Overview: Honeywell International, Fortune 100, Global Technology and Security Company with 46,000 employees and approximately 300 contractors, headquartered in Morristown, NJ
- Position is responsible for process improvement and designing and delivering a company-wide learning and organizational development strategy
- Partner with Executive Leadership team as well as, Talent Acquisition, Total Rewards, and HR Business Partners across all Lines of Business to identify trends, conduct needs assessments, and design programs for solutions
- Honeywell International, Fortune 100, Global Technology and Security Company with 46,000 employees and approximately 300 contractors, headquartered in Morristown, NJ
- Significant Accomplishments: Responsible for $119 Million G&A budget annually directing recruitment and administration for US and European/Asian roles
- Managed a team of 13 HR professional to cultivate a unified, values-based culture and brand globally
- Streamlined talent management, leadership development, and performance-based compensation processes across sales and marketing teams in 27 field offices globally
- Moved company from Managed to Defined level of maturity-Site HR Leader Sarasota, unifying Talent Management Processes and systems to deliver consistent messaging toward Strategic Goals
- Drove the overhaul of a Company-wide Ethics and Legal Compliance program from a 'one-size-fits-all' program that was both time and labor intensive to deliver, to streamlined role-based program
- Turned Space Navigation function into a profit center by developing first revenue generating eLearning Series for Professional Services Team when on-boarding new employees; branded HR Mentorship to Global Honeywell, within 3 months
Vice President of Human Resources
Medical Education Technologies, INC
10.2005 - 10.2008
- Company Overview: Investor owned Medical Device/Human Patient Simulator/Clinical Software Global Company
- Provided HR consulting resulting in process improvement, acquisition (Hungary/UK), to assist in organic growth/change management that improved the HR Strategy/Cost Savings for the Board of Directors to gain interest in their portfolio to sale
- Investor owned Medical Device/Human Patient Simulator/Clinical Software Global Company
- Significant Accomplishments: Led the new Total Compensation program into one process the first quarter of the year under the 'pay for performance' philosophy
- Saved more than $10MM in taxes
- Successfully implemented the Employee Restructuring Program after the merger of three companies
- Developed concept for joint-go-to-market with Interplay Business Game and Leadership Development program
- Successfully developed critical HR performance metrics for 3 individual businesses creating real-time executive level messaging
- Increased retention by 10% through turnover trend analysis, facilitating skip level meetings, conducting departmental climate surveys, and analyzing exit interview data
Senior Regional Human Resource Manager
AAR Precision Systems
Clearwater, USA
10.2003 - 10.2006
- Company Overview: AAR is a leading provider of diverse products and services to the worldwide commercial aviation and government/defense industries
- Regional responsibility (CA, AL, KY and FL) Business unit responsibility partnering with management and staff (587+ staff) to implement Human Resources functions aligned with corporate objectives, programs, and policies
- AAR is a leading provider of diverse products and services to the worldwide commercial aviation and government/defense industries
- Significant Accomplishments: Centralized HR Processes/Culture Change for all four manufacturing plants across 4 states
- Inclusive of acquiring Sacramento facility-resulting in ramp up of 67 employees within 4 weeks
- Purchased WebEx to deliver distance learning and worked with internal IT team to design and implement the company's first Learning Management System
- Wrote and obtained local training grant for $250,000 to support training & development within an Aerospace organization
Six Sigma Black Belt/ HR Manager
Tyco Adhesives
Franklin, USA
01.1999 - 09.2003
- Company Overview: HR Business Partner role supporting the Northeast Region HR Delivery Team - Leadership & Change Management
- Supported the senior leadership on a Global Account in all Human Resource Programs, Policies, and Strategic Initiatives to drive strategy
- HR Business Partner role supporting the Northeast Region HR Delivery Team - Leadership & Change Management
- Significant Accomplishments: Centralized Training & Development for company, identifying 'core' curriculum for all positions, as well as implementation process and recommendations for enhanced technologies to support training
- Purchased WebEx to deliver distance learning and worked with internal IT team to design and implement the company's first Learning Management System
- Wrote and obtained local training grant for $50,000 to support training & development within a service organization
Education
Certified DISC Trainer/Leadership Coach -
DISC
San Diego, CA09.2012
SPHR -
Society of Human Resources
Chicago, IL08.2007
Master of Business Administration -
University of Phoenix
Phoenix, AZ05.2005
Bachelor of Science - Business/ Minor of Health
Western Kentucky University
Bowling Green, KY12.2001
Six Sigma Black Belt/ Lean Manufacturing -
12.2001
Skills
- Strategic Leadership
- Human Resources Planning
- Leading Change
- High Performing Talent Acquisition
- Change Management
- Reengineering
- Succession Planning
- Development
- Merger & Acquisition Restructuring
- Global Employment Law Expertise
- National Employment Law Expertise
- Culture Definition
- Integration
- Process Improvement
Timeline
Chief Human Resources Officer (Interim CEO)
Southern Dental Alliance
01.2020 - Current
Human Resources Consultant
One Degree Impact, LLC
12.2014 - 01.2020
Vice President of Human Resources
Dynamic Dental Partners
04.2014 - 03.2019
Regional Director of Human Resources
Bright House Networks
11.2010 - 04.2014
Senior Human Resources Manager
Honeywell, International
10.2008 - 11.2010
Vice President of Human Resources
Medical Education Technologies, INC
10.2005 - 10.2008
Senior Regional Human Resource Manager
AAR Precision Systems
10.2003 - 10.2006
Six Sigma Black Belt/ HR Manager
Tyco Adhesives
01.1999 - 09.2003
Certified DISC Trainer/Leadership Coach -
DISC
SPHR -
Society of Human Resources
Master of Business Administration -
University of Phoenix
Bachelor of Science - Business/ Minor of Health
Western Kentucky University
Six Sigma Black Belt/ Lean Manufacturing -
Similar Profiles
Brittany WhittakerBrittany Whittaker
Office Manager at Southern Dental AllianceOffice Manager at Southern Dental Alliance
Kimberly N. SmalleyKimberly N. Smalley
Chief Recruiting Officer | Director of HR at Southern Dental AllianceChief Recruiting Officer | Director of HR at Southern Dental Alliance
Hetal PatelHetal Patel
Regional Manager at Southern Dental AllianceRegional Manager at Southern Dental Alliance