Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Deardeuff LVN

Summary

Caring Clinical Liaison with over 19 years of experience serving as a vital link between patients, physicians and care team members. Adept at medical record review and patient advocacy, I significantly enhanced patient satisfaction and reduced hospital readmissions during my tenure at Elara Caring Home Health. My expertise in clinical assessment and a patient-centered approach, coupled with strong communication skills, drove positive outcomes in fast-paced healthcare settings.



Overview

18
18
years of professional experience

Work History

Senior Clinical Liaison

Elara Caring Home Health
12.2016 - 05.2024
  • Enriched patient experience by coordinating multidisciplinary team members to meet specific patient needs.
  • Educated patient and care givers on ways to improve patients' experiences.
  • Conducted thorough assessments of patients'' medical histories, diagnoses, prognoses, medications, and treatment goals to determine eligibility for specific programs or services.
  • Verified insurance coverage for patients and worked with clinic to schedule doctor visits and therapy sessions.
  • Collected data about patient care problems and shared with appropriate team members.
  • Increased patient satisfaction by effectively communicating with interdisciplinary teams and providing appropriate clinical recommendations.
  • Reduced hospital readmission rates by closely monitoring patients'' progress and ensuring appropriate follow-up care.
  • Assisted in staff education and development by sharing clinical expertise in relevant areas such as wound care, respiratory therapy, or disease management.
  • Promoted positive patient outcomes by identifying potential barriers to recovery and addressing them proactively with the treatment team.

Intake Coordinator

Elysian Hospice
10.2013 - 12.2016
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Contributed to a positive work environment through effective teamwork and open communication among colleagues.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
  • Expedited critical cases through close coordination with clinical teams, reducing wait times for essential services.
  • Ensured regulatory compliance by maintaining up-to-date records and documentation.
  • Completed intake assessment forms and filed clients' charts.


Charge Nurse

Remmington Medical Resort
10.2011 - 10.2013
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Mentored and supervised junior nurses, fostering a supportive and professional work environment.
  • Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
  • Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
  • Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
  • Supervised and managed daily scheduling, tasking, and administration.

Assistant Director of Nursing

Plaza Of Richardson
04.2009 - 10.2011
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Performed rounds to observe care and interview staff, residents, and families.
  • Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
  • Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
  • Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
  • Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
  • Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
  • Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.

Assistant Director of Nursing

Brentwood Place Nursing Home
04.2007 - 04.2009
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Performed rounds to observe care and interview staff, residents, and families.
  • Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.

Field Nurse

Heart To Heart Hospice
10.2006 - 07.2008
  • Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
  • Provided emotional support to patients and families during difficult situations, fostering trust and open communication.
  • Established realistic, measurable and observable goals consistent with patients' diagnosis.
  • Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
  • Observed confidentiality safeguards for all patient-related information.
  • Actively participated in case conferences with other members of the healthcare team, discussing patient progress and adjusting care plans as needed.
  • Educated patients on preventative measures, empowering them to make informed decisions about their health.
  • Reduced hospital readmissions through thorough patient education and timely follow-up visits.
  • Improved patient outcomes by providing high-quality, personalized care to individuals in their home setting.
  • Performed routine physical assessments, identifying changes in health status and adjusting care plans accordingly.
  • Managed wound care effectively, preventing infection and promoting proper healing techniques.

Education

Certified Wound Care Nurse - Wound Care

College of Long Term Care
Dallas, TX
09.2017

Licensed Vocational Nurse - Nursing

Kiamichi Technology Center - Durant
Durant, OK
06.2005

Associate of Applied Science - Science

Grayson County College
Denison, TX
06.2004

Skills

  • Medical record review
  • Patient and family advocacy
  • Healthcare Industry Knowledge
  • Clinical assessment
  • Physical assessments
  • Patient account management
  • Medical terminology expertise
  • First Aid Certified
  • Insurance Coverage Verification
  • Customer Service
  • Punctual and Hardworking
  • Calm and Effective Under Pressure

Timeline

Senior Clinical Liaison

Elara Caring Home Health
12.2016 - 05.2024

Intake Coordinator

Elysian Hospice
10.2013 - 12.2016

Charge Nurse

Remmington Medical Resort
10.2011 - 10.2013

Assistant Director of Nursing

Plaza Of Richardson
04.2009 - 10.2011

Assistant Director of Nursing

Brentwood Place Nursing Home
04.2007 - 04.2009

Field Nurse

Heart To Heart Hospice
10.2006 - 07.2008

Certified Wound Care Nurse - Wound Care

College of Long Term Care

Licensed Vocational Nurse - Nursing

Kiamichi Technology Center - Durant

Associate of Applied Science - Science

Grayson County College

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Holly Deardeuff LVN