Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Holly Debes

Tyler

Summary

Possess over 13 years demonstrated food service and hospitality experience within 9 different food service sectors.

Driven leader with strong problem-solving and customer service skills. Knowledgeable in food safety and sanitation protocols with robust experience in high-volume environments. Skilled in optimizing operations, enhancing customer satisfaction, and driving team performance. Strong focus on collaboration, reliability, and adapting to evolving needs.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Food Service Supervisor

Sodexo
06.2021 - Current
  • Supervise a team of 20+ food service professionals, fostering a collaborative environment that promotes growth and development
  • Perform regular hand hygiene and quality data checks to determine areas needing improvement
  • Create biweekly floor assignments for Ambassador team to ensure patient satisfaction among all units
  • Routinely meet with rehab, call center, and trayline supervisors to identify problem areas and communicate patient feedback to implement strategic plans for improvement
  • Conduct Monthly employee safety training and keep all employee files and certifications up to date
  • Consistently provide effective feedback to management and complete all assigned task in a timely manner
  • Largely aided in launch of rehab basement and continue to implement changes to increase productivity and smooth operation
  • Regularly run reports to update sales numbers and aid in alleviating food and labor waste
  • Train all new hires on Sodexo policy and health and safety standards within the food service department

Lead Banquet Cook

Providence Marriott Downtown
08.2019 - 04.2020
  • Was transitioning to Kitchen Manager before COVID-19 layoffs
  • Responsible for food preparation and executing boxed, plated, and buffet functions for up to 500 guests daily
  • Implemented improved food presentation techniques that elevated overall dining experience at banquets.
  • Increased efficiency by creating detailed prep lists for each event to ensure that tasks were completed on schedule without compromising quality.
  • Trained new staff members on kitchen procedures, ensuring consistency in quality among all team members.
  • Delegated and aided in teaching interns recipes and cooking techniques
  • Prepared and maintained daily hot and cold breakfast buffets, including fresh-baked pastries
  • Utilized leftover product to create daily lunch and dinner buffets for hotel staff of 200
  • to maximize food safety.

Executive Chef

Skyline at Waterplace Park
09.2018 - 01.2020
  • Managed kitchen staff of 10 in executing sautéing, grilling, frying, and plating for up to 250 covers per dinner or buffet service
  • Routinely completed inventory, ordering/purchasing, and scheduling
  • Facilitated functional line and kitchen set up to ensure smooth service and maintain proper health code
  • Aided in the creation of specialized menus for prix fixe holiday dinners, catered events and a weekly Dominican-inspired brunch
  • Marketed for the restaurant at New England expos, offering samples and information to potential clients
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.

Dietetic Assistant

Harris Health Care Center LLC
08.2018 - 05.2019
  • Single-Handedly made and served breakfast, snacks, lunches, and dinners for 35 residents according to specific dietary requirements in tight time frames
  • Accommodated residential food requests by continuously changing and rotating menus
  • Maintained kitchen and storage areas organized, in proper rotation, and within proper health code
  • Coordinated with kitchen staff to ensure all necessary ingredients were available for special diets or modified recipes as needed.
  • Educated patients on the importance of proper nutrition, contributing to improvements in overall health and wellbeing.
  • Improved patient meal satisfaction by accurately assembling and delivering meals according to individual dietary needs.

Private Chef

ERA The Property Shoppe
12.2017 - 08.2018
  • Managed staff of 7 to prepare plated salads, entrees, and desserts for clients
  • Maintained a detailed breakdown of budget, spending, and cost of daily operations
  • Catered to clients and employees with celiac, vegetarian, and vegan dietary restrictions
  • Prepared high-quality meals for clients with diverse palates, emphasizing the use of fresh, local ingredients
  • Increased repeat business through consistently providing exceptional services that exceeded client expectations.

Education

Associate in Science - Culinary Arts

Johnson & Wales University
Providence, RI

Associate in Science - Baking & Pastry Arts

Johnson & Wales University
Providence, RI
11.2019

Bachelor of Science - Culinary Nutrition, Culinary Food Science Research & Development

Johnson & Wales University
Providence, RI
02.2018

Skills

  • Bilingual: English and Spanish
  • Operational efficiency
  • Staff leadership
  • Staff Supervision
  • Food safety compliance
  • Effective communication
  • Allergen awareness
  • Customer service
  • Staff motivation
  • Task prioritization

Certification

  • ServSafe Food Safety & Sanitation Management Certification
  • First Aid/CPR/AED Certification - American Heart Association.


Timeline

Senior Food Service Supervisor

Sodexo
06.2021 - Current

Lead Banquet Cook

Providence Marriott Downtown
08.2019 - 04.2020

Executive Chef

Skyline at Waterplace Park
09.2018 - 01.2020

Dietetic Assistant

Harris Health Care Center LLC
08.2018 - 05.2019

Private Chef

ERA The Property Shoppe
12.2017 - 08.2018

Associate in Science - Baking & Pastry Arts

Johnson & Wales University

Associate in Science - Culinary Arts

Johnson & Wales University

Bachelor of Science - Culinary Nutrition, Culinary Food Science Research & Development

Johnson & Wales University
Holly Debes