Holly Delagardelle
Dunkerton,IA
Summary
Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Online Boutique Owner
Holly's Boutique
Dunkerton, IA
01.2017 - Current
- Performed financial tasks such as invoicing customers, reconciling accounts receivable records, preparing budget reports, and processing payments from credit card processors.
- Set up payment gateways on the website so customers could easily purchase items online securely.
- Managed inventory levels by tracking sales data, forecasting customer demand, and ordering new merchandise as needed.
- Reviewed competitor activities regularly to stay ahead of industry trends.
- Maintained relationships with vendors to ensure timely delivery of merchandise.
- Handled customer service inquiries via phone, email, and social media channels in a professional manner.
- Set pricing structures according to market analytics and emerging trends.
- Hosted special events to boost brand awareness and increase community engagement.
Production Worker
John Deere
Waterloo, IA
10.2007 - 04.2022
- Kept operations area neat and orderly to minimize obstacles.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Reported any issues to supervisor immediately for resolution.
- Provided assistance in loading and unloading containers onto trailers for transport.
- Cleaned up work area at end of shift to maintain safe working environment.
- Operated forklift to move materials and finished products within warehouse.
- Assembled products efficiently, adhering to strict safety guidelines.
- Classified defects from finished orders for record tracking and statistics.
- Operated trucks, forklifts and lifts following safety protocols to minimize accidents.
- Conducted routine maintenance checks on all machinery used in the production line.
- Followed safety protocols while operating machines and equipment.
Education
Associate of Arts -
Hawkeye Community College
Waterloo, IA12-2012
Bachelor of Arts - Business in Administration
Upper Iowa University
WaterlooSkills
- Order Fulfillment
- Sales management
- Online Advertising
- Business Management
- Product Assembly
- Marketing
- Relationship Building
- Cash flow optimization
- Business Administration
- Customer Relations
- Inventory Tracking
- Accounting
- Expense Tracking
Timeline
Online Boutique Owner
Holly's Boutique
01.2017 - Current
Production Worker
John Deere
10.2007 - 04.2022
Associate of Arts -
Hawkeye Community College
Bachelor of Arts - Business in Administration
Upper Iowa University
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