Summary
Overview
Work History
Education
Skills
Timeline
Generic

HOLLY DELAMORA

Charleston,WV

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

31
31
years of professional experience

Work History

Receptionist/Pet Handler

Tails R Us
Cross Lanes, West Virginia
01.2022 - Current
  • Keep kennels, play yards and grooming areas neat and clean.
  • Follow pet care instructions for dietary needs and medication regimens.
  • Manage facility laundry, cleaning and restocking.
  • Perform pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Handle administrative work such as answering telephones and scheduling appointments for grooming, boarding, temperament tests.
  • Handle all paperwork for the clients, do daily check-ins of grooming appointments, day care and boarding.
  • Provide customer service by answering all questions regarding our services.
  • Work in a kennel free environment, feed, look after the well being of all dogs, play and nurture socialization of dogs, clean up after them.

Inventory Associate

WIS International
Charleston, WV
03.2016 - 01.2022
  • Maintain accurate stock records and schedules
  • Conduct monthly, quarterly and yearly inventories of store stock
  • Rotate stock by code and receiving date
  • Enter data into 750 Smart
  • Data Capture to load and manipulate data and to produce reports
  • Follow proper selection of procedures as established by the company
  • Work at a rapid pace to meet tight deadlines
  • Travel out of state when needed.

Seasonal Employee

Kmart
Dunbar & Elkview, WV
01.2018 - 01.2019
  • Assisted Customers at the Jewelry counter, Layaways, Register
  • Also worked on soft-line for women, and strays
  • Also helped with the liquidation of the store (condensing merchandise, and taking down fixtures).

Lead Key Holder

Dollar General
Beckley, WV
06.2017 - 12.2017
  • Opened and closed the store
  • Handled cash counters, prepared and collected the cash and deposits
  • Took deposits to the bank
  • Made sure all employees were obeying the rules, received vendor orders, handled all customer service; such as returns, exchanges and refunds
  • Put up new ads, created end cap displays, cleaned store, stock shelves, handled recovery on a daily basis.

Sales Associate/ Cashier

Dollar Tree
Oakhill, WV
02.2016 - 06.2017
  • Set up and stocked store for grand opening
  • Met and greeted customers
  • Assisted in sales, answering questions about products, services, and merchandise
  • Was on receiving crew for deliveries, stocked shelves, and recovered store.

Caregiver

Hickman
Oakhill, WV
01.2015 - 01.2017
  • Was primary caregiver for father upon moving here until his passing.

Nanny

Huseman Family
Saugus, CA
01.2010 - 01.2015
  • Supervised two children nine and eleven (at time of starting)
  • Prepared and served breakfast, dinner, and all school lunches
  • Intervened when disagreements arose
  • Helped with homework and school projects
  • Safely transported children to and from school, medical appointments, and extracurricular activities
  • Handled all cleaning, laundry, and grocery shopping for the household.

Kitchen Crew Chief

Via Avanta
Pacoima, CA
01.2013 - 09.2013
  • Helped Chef prepare and cook breakfast, lunch and dinner for thirty residents plus staff
  • Trained and managed a staff of five
  • Took over for Chef when was out on personal leave
  • Enforced and maintained high standards of hygiene
  • Multi-tasked and managed several tasks at the same time.

Accounting Clerk

Sage Staffing
Valencia, CA
01.2012
  • Performed a temp job in the area of Accounts Payable
  • Prepared and entered invoices received and verified invoices, printed checks, filing, and light customer service.

Cleaning Staff

Mountain Cleaning &Other Services
Pine Mountain, CA
01.2010 - 01.2011
  • Cleaned houses on a weekly and monthly basis
  • Was committed to details, respectful of clients property, efficient, and effective under deadlines
  • Also provided pet sitting, baby sitting, weeding, and drove clients to various appointments.

Accounting Clerk

Arvato Digital Services
Valencia, CA
02.2007 - 10.2009
  • Performed a variety of tasks that included receiving and verifying invoices and requisitions for goods and services
  • Prepared and entered invoice for Accounts Payable
  • Processed invoices for various accounts for Accounts Receivable
  • Processed over 200 monthly sales and use tax returns for various states, cities, and counties
  • This included: copying, mailing, and inputting information into Payables program to issue checks
  • Also performed all data entry via the Internet for the ones registered for online processing
  • Handled all correspondence of sales and use tax regarding discrepancies
  • Processed all expense reimbursements for employees on a weekly basis; verified totals for accuracy, made sure every receipt of expenses followed company policy to assure accuracy of totals and to make sure discounts were taken properly
  • Assisted controller with registering company with various states for sales and use tax and unemployment tax
  • Assisted in preparing all required schedules and information for outside Accounting firms for annual audit.

Billing/Accounting Clerk, receivable clerk

United Staffing
Valencia, CA
02.2006 - 02.2007
  • Performed various temp jobs in the area of billing and accounts payable/receivable clerk.

Billing Supervisor, Billing Assistant

Center For Autism And Related Disorders, Inc
Tarzana, CA
03.2002 - 02.2006
  • Supervised five employees in the area of billing plus handled the completion of a full client list
  • Trained all billing employees in the area of billing, collections, contracts & various other duties
  • Involved in all contracts and office Management meetings with company
  • Attended all meetings with school districts regarding billing procedures
  • Created and implemented new procedures in the area of billing
  • Overseen the collection efforts of all billing employees
  • Hired, terminated, and gave employee performance appraisals
  • Prepared invoices to clients in accordance with specified procedures and contract obligations
  • Reviewed client contracts to ensure continuation of funding for the following month
  • Completed bank deposits, filed incoming information such as employee time sheets, statements, and paid billings every week.

Material Coordinator/Sales Representative

Alarm Center
North Hollywood, CA
01.2000 - 02.2002
  • Performed a variety of tasks that included sales, customer service, ordering store inventory and customer order via computer, tracking the shipping and receiving of orders, phones, filing, proposals, and transfers between branches
  • Provided administrative support for Manager, including creation of forms in Excel and correspondence in Word
  • Assisted Accounts
  • Receivable Clerk in daily activities: assumed full responsibility of Clerk when person was out of office
  • Assisted Shipping Manager on a daily basis and assumed full responsibility for the position when person was out of office.

Accounting Clerk/Administrator

Fitness Depot
Woodland Hills, CA
05.1996 - 11.1999
  • Performed a variety of tasks that included the organization and consolidation of the company’s accounts: record-keeping; monitored the progress of monetary flow and overhead
  • Handled month-end-closings, year-end-closings, payroll, general ledger, and quarterly sales tax
  • Used
  • Retail Pro and Business Works software
  • Handled customer service, purchasing, returns, parts, transfers, proposals, daily reports, inventory, billings, accounts payable, accounts receivable, correspondence, general office duties, phones, and filing.

Education

Accounting Certificate - Accounting

Stone Academy - Hamden
West Haven, CT

Business Management

Southwestern College
Chula Vista, CA

Business Management

Rio Hondo College
Whittier, CA

Accounting

L.A. Mission College
Sylmar, CA

Skills

  • Windows, Excel, Business Works, QuickBooks, MS Word,
  • MS Outlook, Internet, MS Office, Retail Pro Inventory, Taxware, and SAP
  • Certified
  • Excellent communication and interpersonal skills
  • Delegation and Supervision
  • Handling Complaints and Inquiries
  • Financial Recordkeeping
  • Multitasking and Prioritizing
  • Retail Industry Experience
  • Willingness to Learn
  • Inventory Management
  • Cash Handling and Reconciliation
  • Computer Proficiency

Timeline

Receptionist/Pet Handler

Tails R Us
01.2022 - Current

Seasonal Employee

Kmart
01.2018 - 01.2019

Lead Key Holder

Dollar General
06.2017 - 12.2017

Inventory Associate

WIS International
03.2016 - 01.2022

Sales Associate/ Cashier

Dollar Tree
02.2016 - 06.2017

Caregiver

Hickman
01.2015 - 01.2017

Kitchen Crew Chief

Via Avanta
01.2013 - 09.2013

Accounting Clerk

Sage Staffing
01.2012

Nanny

Huseman Family
01.2010 - 01.2015

Cleaning Staff

Mountain Cleaning &Other Services
01.2010 - 01.2011

Accounting Clerk

Arvato Digital Services
02.2007 - 10.2009

Billing/Accounting Clerk, receivable clerk

United Staffing
02.2006 - 02.2007

Billing Supervisor, Billing Assistant

Center For Autism And Related Disorders, Inc
03.2002 - 02.2006

Material Coordinator/Sales Representative

Alarm Center
01.2000 - 02.2002

Accounting Clerk/Administrator

Fitness Depot
05.1996 - 11.1999

Accounting Certificate - Accounting

Stone Academy - Hamden

Business Management

Southwestern College

Business Management

Rio Hondo College

Accounting

L.A. Mission College

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HOLLY DELAMORA