Holly Dickerson

• Completed an internship from September 2015 - May 2016, Hired to full-time Day shift position in May 2016
• Performed pre-analytical, analytical and post-analytical processing procedures.
• Designed and implemented a digital formatting system to update Blood Bank records
• Documented test results using computerized and manual transcription methods.
• Gathered and evaluated quality assurance data to identify issues and improve process efficiency.
• Ensured compliance with regulatory standards by staying current with industry developments and updating policies accordingly.
• Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting.
• Determined cause of unexpected test results and other issues by identifying and resolving technical and equipment problems.
• Trained and mentored new staff to achieve efficiency and maintain daily operational consistency.
• Collaborated with physicians and other healthcare professionals
• Highly competent in running all laboratory departments including Blood Bank, Chemistry, Urinalysis, Coagulation, Hematology, Reference Lab send-outs, microbiology and Specimen Processing
• Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
• Special projects and responsibilities include:

-Safety Committee,

-Hematology Lead

-Chemistry AMR assistant

-KO & Trainer for new analyzers in Blood Bank & a new Data operating system. Responsible for implementing policies, procedures & validations. As well as provide training and technical support for other staff and departments.

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