Holly Dion
Southbridge,MA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed as Exec. Assistant Artistic Director at NETWorks Productions Inc. Proven ability to enhance audience engagement and implement innovative marketing strategies, driving ticket sales and fostering community outreach. Adept at collaborating with teams to achieve artistic excellence.
Overview
38
38
years of professional experience
Work History
Singer, Drama Director
Westborough Community Chorus
Westborough, MA
09.2017 - Current
- Worked closely with songwriters and producers during recording sessions to achieve desired sound quality and artistic vision.
- Developed a diverse repertoire of songs and styles, appealing to a wide range of audiences.
- Enhanced audience engagement by incorporating visual and interactive elements into performances.
- Sang and danced with creative ensembles and troupes for dramatic and comedic performances.
Exec. /Assistant Artistic Director
NETWorks Productions Inc
Auburn Ma
04.1987 - 09.2022
- Oversaw production schedules, ensuring timely completion of tasks while maintaining high artistic standards.
- Developed educational programs for audiences to gain deeper insights into theatrical productions and concepts.
- Increased community outreach efforts by organizing events and collaborations with local organizations.
- Implemented innovative marketing strategies to increase ticket sales and audience engagement with productions.
Rebecca's Place 3
Rebecca Tredeau
Upton, MA
06.2008 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Private Drama Instructor
Eagle Hill School
Hardwick, MA
04.2009 - 10.2011
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Tested and evaluated students on materials presented in workshops and classes.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Optimized learning plans based on student performance and feedback.
- Enhanced student critical thinking skills through problem-based learning activities.
- Fostered positive learning environment, encouraging students to express their ideas and questions freely.
- Organized and led educational workshops for peers, sharing best practices in pedagogy and classroom management.
- Helped students explore concepts with engaging, learning-focused activities.
- Fostered student curiosity and interest through creative hands-on activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Adapted teaching methods and materials to meet students' varying needs.
Server Manager
Razzberries Restaurant
Grafton, MA
03.1992 - 09.2004
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Monitored server performance and provided feedback to enhance server delivery.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
Education
Bachelor of Arts - Psychology, Performing Arts
Franklin Pierce University
Rindge, NH06-1982
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Cleanliness standards
- Menu memorization
- High volume dining
- Service prioritization
- Team collaboration
- Order accuracy
- Supply restocking
- Food safety practices
- Table bussing
- Suggestive selling
- Point of sale operation
- Dining area maintenance
- Allergy awareness
- Beverage preparation
- Tableside etiquette
- Order management
- Guest seating
- Table setting
- Table setting knowledge
- Ordering procedures
- Menu presentation
Timeline
Singer, Drama Director
Westborough Community Chorus
09.2017 - Current
Private Drama Instructor
Eagle Hill School
04.2009 - 10.2011
Rebecca's Place 3
Rebecca Tredeau
06.2008 - 11.2018
Server Manager
Razzberries Restaurant
03.1992 - 09.2004
Exec. /Assistant Artistic Director
NETWorks Productions Inc
04.1987 - 09.2022
Bachelor of Arts - Psychology, Performing Arts
Franklin Pierce University