Holly Dirks
Duluth,MN
Summary
Hardworking employee with customer service, problem-solving, and time-management abilities. Demonstrated ability to quickly acquire new skills and adapt to changing work environments. Proven track record of maintaining high productivity levels while managing multiple tasks. Committed to continuous improvement and professional development through hands-on experience.
Overview
6
6
years of professional experience
Work History
Cleaner
Property Solutions LLC
Duluth, MN
02.2024 - 05.2025
- Maintained cleanliness of residential and commercial properties according to company standards.
- Conducted thorough inspections of work areas to ensure high cleanliness standards were met.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Monitored inventory levels of cleaning supplies and reported shortages promptly.
Employee/Manager
North Country Canoe Outfitters
Ely, MN
05.2021 - 08.2023
- Pack and organize food and equipment to enhance the customer experience and ensure safety.
- Provided a detailed explanation and demonstration of food and gear to the customer.
- Regularly clean and turn over cabins, bunkhouses, and the shower house.
- Cleaned the returned gear and conducted the necessary repairs.
- Inspected gear to ensure cleanliness and quality before every trip.
- Maintained lawn care for the resort.
- I created the schedule for a small group of employees.
- I organized and restocked all food items for efficient packing.
- I filled out the permits and fishing licenses needed for the customer's trip.
- Provided customer transport to and from the Boundary Waters.
- Review the rules and regulations of the protected area with the customer.
- Processing customers' transactions in the on-site gift shop.
- Escorted customers to their respective cabins and provided a tour of the resort.
Housekeeper
Kawishiwi Lodge & Outfitters
Ely, MN
05.2023 - 08.2023
- Maintained cleanliness of cabins and common areas at a popular lodge.
- Conducted thorough cleaning using safe and effective cleaning supplies.
- Collaborated with team members to meet daily cleaning schedules efficiently.
- Executed meticulous cleaning processes to ensure thorough cleanliness
- Replenished essentials such as coffee, toilet paper, shampoo and conditioner, soap, etc.
Housekeeper
Timber Trail Lodge and Outfitters
Ely, MN
05.2019 - 09.2021
- Organized and restocked cleaning supplies for efficient workflow.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Cleaned common areas, such as the lodge and bathhouse.
- Replenished guest amenities.
- Inspected guest rooms after cleaning to ensure they were presentable.
Education
Associate of Science - Environmental Science
Lake Superior College
Duluth, MN12-2025
Chemistry
University of Wisconsin, Superior
Superior, WI05-2024
Chemistry
Hibbing Community College
Hibbing, MN05-2022
Skills
- Team collaboration
- Problem solving
- Housekeeping
- Customer service
- Reliability and punctuality
- Shift scheduling
- Detail-oriented
References
References available upon request.
Timeline
Cleaner
Property Solutions LLC
02.2024 - 05.2025
Housekeeper
Kawishiwi Lodge & Outfitters
05.2023 - 08.2023
Employee/Manager
North Country Canoe Outfitters
05.2021 - 08.2023
Housekeeper
Timber Trail Lodge and Outfitters
05.2019 - 09.2021
Associate of Science - Environmental Science
Lake Superior College
Chemistry
University of Wisconsin, Superior
Chemistry
Hibbing Community College
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