Summary
Overview
Work History
Education
Skills
References
Activities
Timeline
Hi, I’m

Holly D McCorquodale

Ingram,TX
Holly D McCorquodale

Summary

Excellent customer service skills.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Eager to learn new things and takes constructive criticism very well

Overview

33
years of professional experience

Work History

Davis Chiropratic
Kerrville, Texas

Chiropractic Assistant
12.2022 - 05.2025

Job overview

  • Assessed Patient's needs and operated chiropractic equipment on 35-40 patients daily.
  • Maintained a caring and attentive attitude to make sure each patient knew they were receiving premium care.
  • Scheduled appointments for patients both in person and over the phone.
  • Checked out patients at end of visit and collected any remaining balances.
  • Greeted patients, verified insurance and collected co-payments.
  • Conducted follow up calls.
  • Organized office supplies and ordered new items when needed.
  • Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Scheduled appointments for patients via phone and in person.

Sake
Kerrville, Texas

Restaurant server
03.2020 - 07.2022

Job overview

  • As a shift lead, I made schedules for 6 employees.
  • I greeted patrons and lead them to their table, alternating sections for the servers.
  • I resolved guests questions and concerns.
  • I delivered their orders promptly after observing if the were correct and of the best quality and presentation.
  • Often upselling with wine and drinks that pair with the meal.
  • Responded to customer inquiries about menu items or services offered by the restaurant.
  • Processed payments from customers using cash registers or POS systems.
  • Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Recorded orders accurately into the Point of Sale system.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.

Starlite Recovery Center
Center Point, TX

Patient Therapy Assistant
01.2021 - 12.2021

Job overview

  • As an Intake Associate, I helped patients fill out paperwork, took inventory on patients property and let them keep approved items.
  • Performed drug screens and assigned them to designated room depending on level of care needed.
  • Made rounds every 15 minutes to make sure patient's were where they should be and took their vitals.
  • When I worked in advanced care I led recovery classes and reported back to the head administrator, and the head nurses/doctor if needed.
  • Collaborated with other healthcare professionals to develop individualized treatment plans for each patient.
  • Provided support services such as transportation assistance or help with daily living tasks when needed.
  • Recorded patient progress notes, vital signs, and other relevant information for each session.
  • Educated family members on how to properly support the patient's recovery plan.

Bob’s Construction Company
Willis, Texas

Dispatcher
02.2007 - 06.2011

Job overview

  • Provided timely updates to customers regarding their orders or requests.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Assigned drivers to appropriate routes based on customer needs.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Participated in team meetings discussing changes in procedures or processes.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Resolved customer complaints related to service issues or delays.
  • Updated records of driver locations, delays, and cancellations.
  • Received and dispatched calls for emergency services.
  • Maintained logs of all incoming calls and assigned tasks.

Xtreme Hair Design

Hair Stylist
08.1992 - 07.1993

Job overview

  • Greeted patrons and assigned them to next stylist if they were a walk-in.
  • Took excellent care of my clients and made sure they got exactly what they asked for before they left my chair.
  • Became somewhat of a counselor to most with the trust I had gained from each one of them.

Education

Tomball beauty Academy

Cosmetologist

University Overview

Consulted with each client to make sure they received exactly what they asked for. This is where I learned to be very personable and teachable. I obtained my license and worked in the industry for 4 years

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Data entry
  • Conflict resolution strategies
  • Front desk administration
  • Active listening
  • Telephone etiquette
  • Scheduling appointments management
  • Patient care coordination
  • Microsoft Office Suite
  • Detail-oriented approach
  • Professionalism and ethics
  • Medical front desk management
  • Data entry efficiency
  • Teamwork
  • Problem-solving aptitude
  • Medical office assistant

References

  • Stephanie Harrington, 832-797-2173
  • Marci Hembree, 936-788-3202
  • Amber Wilkinson 830-496-0145

Activities

Spending time with my two Great Danes, I love nature and the outdoors, I enjoy gardening and spending time with ones I love. I also love to motivate people, life is too short to not be happy most of the time!

Timeline

Chiropractic Assistant

Davis Chiropratic
12.2022 - 05.2025

Patient Therapy Assistant

Starlite Recovery Center
01.2021 - 12.2021

Restaurant server

Sake
03.2020 - 07.2022

Dispatcher

Bob’s Construction Company
02.2007 - 06.2011

Hair Stylist

Xtreme Hair Design
08.1992 - 07.1993

Tomball beauty Academy

Cosmetologist

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