Holly Dodd
Minneapolis,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have 5 years experience working with Behavioral Health in many different capacities. Administration, Intakes, Billing and Coding and Health Information Technician. I am an enrolled member of White Earth Reservation.
Overview
5
5
years of professional experience
Work History
Health Information Management Technician
White Earth Behavioral Health
White Earth, MN
05.2022 - 09.2022
- Performed quality control checks to ensure accuracy of data entry into electronic health record system.
- Processed patient referrals by verifying insurance coverage and obtaining authorization from insurance companies.
- Developed and implemented policies and procedures to ensure accurate coding of substance use disorder records according to ICD-10 guidelines.
- Verified demographic information such as name, address, date of birth., prior to entering into the EHR system.
- Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
- Assisted licensed addiction counselors in understanding the requirements for proper documentation within the EHR system.
Coding and Billing Specialist
White Earth Behavioral Health
White Earth, MN
01.2018 - 04.2022
- Coded diagnosis and procedures according to established guidelines.
- Verified accuracy of billing information prior to submitting claims to insurance companies.
- Collaborated with clinical staff members on code assignments when necessary.
- Utilized various software systems for data entry and retrieval of patient information.
- Ensured timely submission of all claims so that maximum reimbursement is received.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Performed insurance verification, pre-certification and pre-authorization.
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
Celebrate Recovery Facilitator
Volunteer Position
White Earth, Minnesota
05.2018 - 05.2019
- Celebrate Recovery is a 12 step Christ centered recovery group for any hurts, habits or hang ups.
- Coordinated group location, times and materials.
- Organized materials and resources required for each session in advance.
- Conducted research into best practices related to the facilitation process.
- Adapted instruction methods based on participant feedback and engagement levels.
Administrative Assistant
Tribal Employment Rights Office
Naytahwaush, MN
10.2017 - 12.2017
- Front desk position answered phones and scheduled clients with our electronic health records program.
- Worked directly with clients doing intakes into our Intensive Outpatient Program.
- Completed all trainings required by the state of Minnesota to further my career in SUD services.
- Rule 25 / Comprehensive Assessment training.
- Experienced in documents required by the state of Minnesota guidelines.
Education
Association For Training On Trauma And Attachment
Attach
11-2023
Security Awareness Training / HIPPA / CPR
Indian Health Services
White Earth, MN04-2020
Harm Reduction Summit
White Earth Mental Health
White Earth, MN03-2018
Rule 25 Assessment / Comprehensive Training
White Earth Behavioral Health
White Earth, MN03-2018
High School Diploma -
Detroit Lakes Senior High School
Detroit Lakes, MN04-2005
Skills
- Patient Scheduling
- Healthcare Knowledge
- Standard Operating Procedures
- Insurance Verification
- Financial Eligibility Processes
- Maintaining Confidentiality
- Effective Written And Verbal Communication
- Administrative Support
- Software / Programs Knowledge
- Procentive - Electronic Health Care Records
- DAANES - Drug and Alcohol Abuse Normative Evaluation System
- MN-ITS - Billing System for Providers Enrolled in Minnesota
- MMIS - Medicaid Management Information System
Timeline
Health Information Management Technician
White Earth Behavioral Health
05.2022 - 09.2022
Celebrate Recovery Facilitator
Volunteer Position
05.2018 - 05.2019
Coding and Billing Specialist
White Earth Behavioral Health
01.2018 - 04.2022
Administrative Assistant
Tribal Employment Rights Office
10.2017 - 12.2017
Association For Training On Trauma And Attachment
Attach
Security Awareness Training / HIPPA / CPR
Indian Health Services
Harm Reduction Summit
White Earth Mental Health
Rule 25 Assessment / Comprehensive Training
White Earth Behavioral Health
High School Diploma -
Detroit Lakes Senior High School
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