HOLLY DORAN
Self-employed
New Braunfels,TX
1
Certification
14
years of professional experience
Experienced with student engagement, relationship building, and application management. Utilizes effective communication and personalized support to guide prospective students. Track record of enhancing student satisfaction and meeting admissions goals.
Work History
Photographer/Videographer
3 Years- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality.
- Negotiated contracts with vendors, securing cost-effective solutions for photography equipment and software.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Developed strong relationships with clients through clear communication and professionalism.
Bartender
7 Years 10 Months- Stay guest focused and nurture an excellent guest experience
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Prepared alcohol or non-alcoholic beverages for bar and restaurant patrons.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Social Media Manager
1 Year 10 Months- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
Marketing/Communications Intern
5 Months- Created and maintained company brand voice through social media, blogs and on air.
- Conducted interviews with community leaders discussing city needs and priorities featured on air.
- Created a weekly social media presence and schedule.
- Prepared social media posts and videos with eye for viral content strategies.
- Participated in brainstorming sessions for campaign ideation, contributing innovative ideas that aligned with business objectives.
- Managed social media accounts to drive growth and enhance brand reputation.
- Provided logistical support at corporate events such as trade shows or conferences, ensuring seamless execution of promotional activities.
Server/Bartender
4 Years 1 Month- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Applied Arts And Science - Public Relations, Mass Communication and Journalism
- Relevant Coursework: Interpersonal Communication, Gender Communication, Team Communication, Business level speaking, reading and writing, Advanced interpersonal communication skills, Advanced media communication and maintaining relations.
Skills
Client relationship management
Effective communication
Experience in sales
Client communication
Customer service expertise
Fundamentals of Media Relations
Problem-solving
Advanced camera skills
Social media management
Strong multitasking
Brand development
Digital photography
Administrative support
Certification
- Texas Alcoholic Beverage Commission
- Fundamentals of Media Relations
- Texas Food Handlers
Coursework
- Interpersonal Communication
- Gender Communication
- Team Communication
- Business level speaking, reading and writing
- Advanced interpersonal communication skills
- Advanced media communication and maintaining relations
Timeline
Photographer/Videographer
Self-employed
08.2023 - CurrentRead More
Social Media Manager
Pour Haus
10.2022 - 08.2024Read More
Marketing/Communications Intern
Austin Sun Radio
01.2019 - 06.2019Read More
Bartender
Pour Haus
02.2017 - 12.2024Read More
Server/Bartender
Saltgrass Steakhouse
01.2013 - 02.2017Read More
TEXAS STATE UNIVERSITY
Bachelor of Applied Arts And Science from Public Relations, Mass Communication and Journalism
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