Holly Dowden
Port Hueneme,USA
Summary
Highly skilled job seeker with a strong focus on customer service and problem-solving. Possesses excellent computer skills and a quick ability to learn new tasks. Exceptional personal management skills and the ability to build positive relationships with employees. Experienced in cash handling and bank deposits. Demonstrates proven leadership abilities, reliability, and dependability. Highly organized and detail-oriented, enabling effective multitasking and focus. Motivated individual with excellent interpersonal skills. Self-motivated with the ability to delegate tasks in a positive and encouraging manner.
Overview
7
7
years of professional experience
Work History
Customer Service Specialist
Stinker Station
02.2022 - 07.2023
- Cashier, organized inventory, created product orders, and stocked products throughout the store
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Developed rapport with customers, fostering long-term relationships and repeat business.
- Sought ways to improve processes and services provided.
Barista
Wild River Java
10.2017 - 12.2021
- Cashier, organize the freezer and cooler, make drinks, train new employees, and stock products for the next day
- Controlled line and crowd with quick, efficient service.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Housekeeper
Accommodation Services
07.2016 - 07.2017
- Cleaned all aspects of the home to get it ready for the next guest
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped floors to keep facilities sanitary and clean.
Education
GED -
Meridian High
05-1999
Skills
- Excellent Customer Service
- Strong problem-solving skills
- Excellent computer skills
- Personal management
- Employee relations
- Cash handling
- Bank deposits
- Proven leadership abilities
- Dependable
- Reliable
- Organized
- Detail oriented
- Focused
- Multitasking
- Extremely motivated
- Great interpersonal skills
- Self-motivated
- Ability to delegate tasks
- Good communication skills
Summaryofqualificationsandskills
- Excellent Customer Service
- Strong problem-solving skills
- Excellent computer skills and learning new things is easy.
- Personal management and employee relations
- Cash handling and bank deposits
- Proven leadership abilities
- Dependable and Reliable
- Organized and detail oriented.
- Focused and able to multitask.
- Extremely motivated
- Great interpersonal skills with coworkers and customers
- Self-motivated.
- Ability to delegate tasks to others in a positive encouraging manner.
Timeline
Customer Service Specialist
Stinker Station
02.2022 - 07.2023
Barista
Wild River Java
10.2017 - 12.2021
Housekeeper
Accommodation Services
07.2016 - 07.2017
GED -
Meridian High
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