Holly Elliott
Austin,TX
Summary
Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness.
Overview
37
37
years of professional experience
Work History
Flight Attendant
Delta Air Lines, Inc
09.1993 - 08.2020
Held multiple positions including flight leader and international flight attendant
Project Manager
Delta Air Lines, Inc
08.1985 - 09.1993
Coordinated IT projects between programming and end user
Reservations
Delta Air Lines, Inc
03.1983 - 08.1985
Sales reprsentative for airline tickets
Education
Bachelor of Arts - Business Management
The University of Texas At Arlington
Arlington, TX05.1982
Skills
- Public Interaction
- Passenger Behavior Monitoring
- Cleanliness and Sanitation
- Ticket Checks
- Adult AED and CPR
- Greet Guests
- Pre-Flight Briefings
- Brand Promotion
- Emergency Care
- Guest Satisfaction
- Company Culture and Values
- Safety Regulation Compliance
- Customer Needs Assessments
- Service Quality
- Crew Resource Management
- Evacuation Procedures
Timeline
Flight Attendant
Delta Air Lines, Inc
09.1993 - 08.2020
Project Manager
Delta Air Lines, Inc
08.1985 - 09.1993
Reservations
Delta Air Lines, Inc
03.1983 - 08.1985
Bachelor of Arts - Business Management
The University of Texas At Arlington
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