Summary
Overview
Work History
Education
Skills
Timeline
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Holly Evans

Cypress,TX

Summary

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Overview

5
5
years of professional experience

Work History

Personal Assistant

Joshua Howen CPA
Cypress, TX
04.2022 - 07.2024
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.

Manager

World Of Beer
Cypress, TX
11.2019 - 04.2022
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Event coordinator, Brand Ambassador, Head of Social Media, Trainer
  • In charge of daily deliveries, making sure safe and drawers are accurate, correcting customer concerns and complaints as well as overall cleanliness and wellbeing of establishment
  • Managed and rectified customer and vendor phone calls
  • Interviewed possible new employees

Education

Cosmetology Arts And Sciences -

Regency Beauty Institute
Houston, TX
09.2011

Diploma -

Cypress Springs High School
Cypress, TX
06.2008

Skills

  • Time Management
  • Multitasking and Organization
  • Customer Service
  • Strong Work Ethic
  • Strong Communication Skills
  • Attention to Detail
  • Dedicated Team Player
  • Exceptional organization
  • Administrative Support
  • Professional and mature
  • Discretion and Confidentiality

Timeline

Personal Assistant

Joshua Howen CPA
04.2022 - 07.2024

Manager

World Of Beer
11.2019 - 04.2022

Cosmetology Arts And Sciences -

Regency Beauty Institute

Diploma -

Cypress Springs High School
Holly Evans