Maintained appropriate filing of personal and professional documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Displayed absolute discretion at handling confidential information.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Manager
World Of Beer
Cypress, TX
11.2019 - 04.2022
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Event coordinator, Brand Ambassador, Head of Social Media, Trainer
In charge of daily deliveries, making sure safe and drawers are accurate, correcting customer concerns and complaints as well as overall cleanliness and wellbeing of establishment
Managed and rectified customer and vendor phone calls