Holly Eyler

• Manage safe and secure culture, including crisis response, strong safety environment and crowd management planning and providing support to both guests and team members.
• Create strategic AP strategies and goals and deliver improved results through team.
• Identify strategic resolutions of external theft and fraud and apprehending individuals attempting to cause loss, in accordance with Target policy.
• Manage identification and resolution of internal investigations.
• Impact Team by recruiting, selecting and talent management of hourly team members and leaders.
• Promote 'Strategy for Change' initiative through volunteering and outreach techniques with necessity deprived guests
• Orchestrated volunteer events with peers for Feed the Mass.

• Managed multiple different departments and oversaw hiring and training team members throughout the hardlines areas.
• Drove profitable sales by managing inventory and salesfloor sets.
• Responded to safe and secure incidents for team members and guests, logging and accounting for documentation and evidence as necessary.
• Trained Senior Team Leads for the District and helped cover a remote store in Medford, Oregon.

• Reduced cost per square foot year to year by completing preventative maintenance on building equipment.
• Responsible for creating a brand shopping experience for both interior and exterior of store by ensuring cleaning crew executes their routines and holding them accountable to their contract agreement.
• Collected and reported monthly expense variances and explanations.

• Reduced overall shortage in 2 years from .77 to .35
• Identified and resolved internal theft of 3 individuals leading to $18,500 in restitution
• Partnered with Wilsonville Police and community leadership to help support National Night Out
• Hired and developed a Target security specialist who became an assets protection business partner over the Seattle area
• Developed, created tracking for, and rolled out CII Audits for stores with pharmacies in the Portland district.
• Lead safe and secure culture and/or crowd management planning, providing support to both guests and team members.
• Plan daily/weekly workload priorities to support business priorities and deliver on goals.
• Respond to external theft incidents, apprehending individuals attempting to cause loss, in accordance with Target policy and prevent future theft by identifying strategic resolutions.
• Partner, educate and support store business leaders on operational shortage priorities.

• Dispatched to different stores daily to attempt to identify and apprehend ORC theft subjects, interview them, and gain information on fencing locations and individuals involved and report back to the market investigator
• Partnered with law enforcement to conduct several retail 'blitzes' to help reduce crime in assigned shopping areas.
• Properly documented cases using case management systems.
• Utilized Target's video surveillance system and recovered stolen merchandise in accordance to Target policy.

• Reviewed security footage regularly as part of daily responsibilities to detect any suspicious activities requiring further investigation.
• Provided expert guidance on best practices for securing valuable items during special events or promotions, minimizing risks associated with increased foot traffic or high-value products being showcased.
• Prepared reports for
• Partnered with local law enforcement agencies to address external theft and promote a secure shopping environment for customers.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

*Oversight of Front End areas, including Food Avenue, Guest Service and registers.

*Helped resolve guest concerns and complaints.

*Managed food inventory and ensure food safety was top priority among service.

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.