Holly Fellows

Holcomb,NY

Summary

Customer-focused Retail Associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives driving strong sales. A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of professional experience

Work History

Dairy Herdsman

Heifer Heaven Farms

Stanley, NY

04.2023 - 07.2023

Drove, operated and maintained farm equipment and tools.
Reviewed hygienic conditions of buildings, animal pens and other areas to reduce risk of disease.
Provided quality food and water to cows and restocked feed and supplies to maintain animal health and wellness.
Interacted with vets, farm advisers and other contractors.

Team Member

Tractor Supply Company

Canandaigua, NY

01.2021 - 03.2023

Developed positive customer relationships through friendly greeting and excellent service.
Addressed customer needs, responding to specific requests.
Trained new team members using approved training materials and information.
Assisted newly hired team members by explaining company procedures and safety requirements.
Upheld high standards of productivity and quality in operations.
Followed production orders and company standards to exceed quality scores on consistent basis.

Education

High School Diploma -

Bloomfield Central School, Bloomfield NY

06.2021

Trade School - Animal Science

Finger Lakes Technical Carrer Center , Stanley, NY

06.2021

Some College (No Degree) - Liberal Arts and General Studies

Finger Lakes Community College, Canandaigua, NY

Skills

Livestock Health
Verbal and Written Communication
Medications and Vaccinations
Time Management
Task Prioritization
Problem-Solving

Team Collaboration
Cash Handling
Customer Needs Assessment
Strong Communication and Interpersonal Skills
Product Knowledge

Timeline

Dairy Herdsman - Heifer Heaven Farms

04.2023 - 07.2023

Team Member - Tractor Supply Company

01.2021 - 03.2023

Bloomfield Central School - High School Diploma,

Finger Lakes Technical Carrer Center - Trade School , Animal Science

Finger Lakes Community College - Some College (No Degree), Liberal Arts and General Studies