Holly Ferry
Summary
Diplomatic individual with strong leadership and decision-making skills. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and promote public safety.
Overview
24
24
years of professional experience
Work History
Corrections Field Supervisor
Wisconsin Department -Division Of Community Corrections
02.2019 - Current
- Supervision, direction and monitoring of agents who maintain caseloads of clients on community supervision
- Monitor employee performance for compliance with policies and procedures through audits and conferences
- Ensure staff members complete projects within established timelines
- Complete case audits to ensure staff compliance with case documentation and court condition enforcement
- Collaboration with staff from the West Allis and Wauwatosa Police Departments
- Conduct meetings with clients as a response to violations
- Facilitate collaboration between cross-functional teams, including the West Allis and Wauwatosa Police Departments, to improve project outcomes and maintain a cohesive work environment.
- Investigate issues and developed effective solutions.
- Planning and coordination of inter-Division and external agency activities and relationships
- Assume responsibilities as delegated by the Assistant Regional Chief and Regional Chief
LTE Correctional Officer
Robert E. Ellsworth Correctional Center
09.2022 - 12.2022
- Conducted regular and emergency head counts of inmates
- Monitored inmate behavior and report unusual activity to ensure safety and security
- Escorted inmates to various areas in a secure manner
- Conducted regular searches of inmate areas like cells, recreation rooms and showers for unauthorized items
- Managed confrontational situations as they arise to maintain security
- Created and submitted incident reports in a timely manner
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Collaborated with other security staff to maintain a secure environment for staff, visitors, and inmates.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Probation/Parole Agent
Wisconsin Department of Corrections-Division of Community Corrections
08.2000 - 02.2019
- Enhanced community safety by holding clients accountable and addressing clients' most influential criminogenic needs in hopes to reduce recidivism rates
- Improved community relations through regular communication with local law enforcement, service providers, and stakeholders.
- Evaluated client progress of court conditions while utilizing evidence based practices
- Fostered law abiding behavior and positive participation of individual clients in the community
- Prepared accurate and timely reports, both case records and court memos
- Conducted risk assessments to determine appropriate levels of supervision for each offender, prioritizing public safety.
- Engaged clients in restorative justice efforts through coordination of community service events
- Prevented potential violations by conducting regular home visits, drug tests, employment checks, and curfew monitoring for clients
- Participated in ongoing professional development opportunities to stay current on best practices within the field of corrections.
Banquet Manager
Joey Buona's Pizzeria & Italian Restaurant
02.2013 - 02.2016
- Assisted general manager in daily operations of the restaurant, including banquet and catering events
- Supervised a diverse team of people in a fast-paced, high volume environment during evening and weekend hours
- Cultivated a positive working environment for all staff
- Made sure employees reached their full potential through constant evaluation, coaching and training.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
Banquet Server
Joey Buona's Pizzeria & Italian Restaurant
02.2006 - 01.2013
- Banquet captain for large events, such as weddings and corporate events
- Evolved leadership qualities and delegated skills to meet team objectives ahead of schedule
- Reputation for putting guests at ease, handling large crowds, and working in stressful situations
- Provided pleasurable dining experience with natural poise and a friendly demeanor.
Education
Bachelor of Arts - Criminal Justice-Corrections emphasis
University of Wisconsin-Oshkosh
Oshkosh, WI05.2000
Skills
- Field Operations
- Conflict Resolution
- Team Leadership
- Effective Communication
- Relationship Building
- Dependable and Hardworking
- Attention to Detail
- Multi-Project Coordination
Training Completions
- Diversity, Equity, & Inclusion
- Harassment & Discrimination Prevention
- Emotional Intelligence
- PREA
- Training for Trainers
- Culture of Poverty
- Racism
- Workplace Relationships that Work
- Mentor Training
- Principle of Subject Control (POSC)
- Motivational Interviewing
- COMPAS / 10 Steps / 4 Core Competency
Professional Committees
- Pre-Release Cross Divisional Team
- Opioid Advisory Team
- West Allis Overdose Fatality Review Team
- Regional & SOB Wellness Committees
- Opioid Workgroup
- EBP Workgroup
- WCS/CARS Liaison
- Mentor
Career Accomplishments
- 18 years experience
- Discretionary Merit Compensation (DMC) awarded in 2013 and 2017
- Leadership Series 2004
Volunteer Experience
- Neighborhood Watch Program, Milwaukee, WI, 03/01/07, Present, Initiated watch group to encourage community safety and to promote neighborhood awareness and stability., Accomplished through organized community events, such as annual meetings, spring clean-ups, block parties and block rummage sales.
- Big Brothers/Big Sisters, Oshkosh, WI, 10/01/98, 08/01/00, Developed rapport with little sister to help and encourage her self-confidence and self-worth through social events, including educational projects
References
Available Upon Request
Committee Participation
· Pre-Release Cross Divisional Team
· Opioid Advisory Team
· West Allis Overdose Fatality Review Team
· Regional & SOB Wellness Committees
· Opioid Workgroup
· EBP Workgroup
· WCS/CARS Liaison
· Mentor
Timeline
LTE Correctional Officer
Robert E. Ellsworth Correctional Center
09.2022 - 12.2022
Corrections Field Supervisor
Wisconsin Department -Division Of Community Corrections
02.2019 - Current
Banquet Manager
Joey Buona's Pizzeria & Italian Restaurant
02.2013 - 02.2016
Banquet Server
Joey Buona's Pizzeria & Italian Restaurant
02.2006 - 01.2013
Probation/Parole Agent
Wisconsin Department of Corrections-Division of Community Corrections
08.2000 - 02.2019
Bachelor of Arts - Criminal Justice-Corrections emphasis
University of Wisconsin-Oshkosh
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