Holly Filbert
Troutdale,OR
Summary
- Experienced, Senior level HR consultant with a robust background in employee relations
- Conduct complex investigations
- Knowledge in state and federal laws
- Advanced skills in conflict resolution and mediation
- Proficient in leveraging HRIS systems to identify turnover and retention trends
- Optimize performance management programs and onboarding processes
- Adept at advising leadership and building scalable, inclusive HR initiatives in fast-paced, high-growth environments.
Knowledgeable Employee Relations Consultant/HR Business Partner with solid background in employee relations, including conflict resolution and policy implementation. Proven track record in fostering positive workplace environments and mediating disputes effectively. Demonstrated skills in communication and organizational development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Employee Relations Consultant
Sven Workforce, IMCS
Washington
08.2024 - 06.2025
- Assisted with all union and non-union hospitals and clinics to support area HR Consultants with complex investigation matters relating to Title VII: harassment, discrimination, age, disability and gender orientation
- Coached leaders on all performance management concerns and reviewed corrective action documentation
- Partnered with Leaders to conduct investigations, ensure consistency, and recommend appropriate course of action to minimize risk for the organization
Sr. Employee Relations Consultant
Providence Health Systems
11.2021 - 08.2024
- Investigated 30 to 50 complex employee relations matters per week with adherence to multi-state and federal regulations, ensuring compliance and mitigating risk
- Facilitated performance management, ADA/LOA, and employment law training for leaders
- Assessed data trends geared toward employee retention
- Served as a subject matter expert in state and federal laws covering west coast states
- Effectively facilitated employee and leadership mediations/conflict negotiations while maintaining a focus on employee engagement and retention and fostering a positive workplace culture
HR Advisor
IDEXX Laboratories
Remote - East And West Coast Coverage
02.2017 - 11.2021
- Investigated complex workplace concerns relating to internal policy violations, Title VII and advised leaders regarding appropriate recommendations with follow up coaching, corrective action, and performance improvement plans based on consistent past practices
- Partnered with individual leaders to create their own positive culture in each location by way of accessing and analyzing metrics to include, turnover reports, pulse surveys, and implementing goal focused action plans
- Maintained 100% compliance for the organization by managing a high-volume caseload of employees on ADA/LOA, conducted effective interactive dialogue to achieve a win-win outcome
Employee Relations Consultant
Legacy Health
07.2014 - 02.2017
- Conducted full-scale, confidential complex issues involving misconduct, policy violations and Title VII claims, such as harassment, retaliation, race, age and disability
- Recommend course of action with effective resolutions that apply my knowledge and understanding of HR guidelines and employment laws
- Provide consulting to executives, line managers and all employees across the Health System on issues to include compensation, benefits, wage and hour, training, staffing, workforce planning, job re-leveling, reductions in force, performance management and skill assessment
- Strategize with executive management team to determine areas of opportunity with respect to organizational objectives to support the culture, company direction, and business needs
- Conduct quarterly management training on topics such as: Leaves of Absence, ADA, Workplace Violence, Sexual Harassment and Discrimination in the workplace
Regional HR Manager
Waste Connections
07.2008 - 07.2014
- Responsible and fully accountable for the Human Resources function of eight states across the west coast
- Conducted full-scale employee relations investigations pertaining to discrimination, harassment and wage and hour laws and provide overall recommendations to management
- Minimized organizational liability by providing proactive HR/Leadership training to all management related to performance management, union awareness and recruitment and selection
- Participated in all union negotiations and served as the organizations HR Representative as it related responding to employee grievances, appeals, and arbitrations
- Optimized and implemented a succession planning tool to aid in employee/leadership development and growth internally within the organization
Education
Bachelor of Science - Interpersonal Communication
Southern Oregon University
Southern Oregon UniversitySkills
- HR Strategy & Management: Union Relations, HR Strategy, HR Policies, HR Management, Strategic Human Resource Planning, Personnel Management, Succession Planning, Policy Development, Employee Retention
- Employee Relations & Engagement: Interpersonal Skills, Employee Training, Conflict Resolution, Build Strong Relationships, Driver of Employee Engagement and Retention, Complex Investigations of Title VII cases, Case Management, Communication
- Technical & Systems: Human Resources Information Systems (HRIS) Workday, Oracle, Ceridian, Service Now
- Operations & Leadership: Continuous Improvement, Cross-functional Team Leadership, Leadership Development, Change Management, HR Consulting, Attention to Detail
Accomplishments
- Achieved 25% reduced turnover by completing thorough analysis on why associates voluntarily leave organizations with accuracy and efficiency.
- Conducted over hundreds of complex investigations with little to no risk for organizations
- Implemented a "Great place to Work" policy to foster positive working relationships
Certification
SPHR, PHR, Conflict Negotiation Certification, Change Management Certification
Timeline
Employee Relations Consultant
Sven Workforce, IMCS
08.2024 - 06.2025
Sr. Employee Relations Consultant
Providence Health Systems
11.2021 - 08.2024
HR Advisor
IDEXX Laboratories
02.2017 - 11.2021
Employee Relations Consultant
Legacy Health
07.2014 - 02.2017
Regional HR Manager
Waste Connections
07.2008 - 07.2014
Bachelor of Science - Interpersonal Communication
Southern Oregon University