Holly Fletchall

• Developed career and education plans based on individual needs.
• Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
• Assisted clients in building successful job search strategies.
• Maintained case files and documented actions.

• WORK AT THE SHELTER DESK DOING INTAKES OF NEW RESIDENTS, ANSWERING LAP CALLS FROM LAW ENFORCEMENT, ANSWERING HOTLINE CALLS, MONITORING SECURITY FOR THE BUILDING WHEN IT IS CLOSED, ASSISTING RESIDENTS WITH NEEDS, DE-ESCALATION AS NEEDED, ENSURING POLICIES AND PROCEDURES OF THE SHELTER ARE FOLLOWED.

I worked with children with mental health issues. I developed behavior plans, working with children to teach coping skills for times of distress, worked with parents to develop plans to assist with both classroom and home behaviors.

• Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
• Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
• Prepared instruction materials, constructed bulletin boards and set up work areas.
• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
• Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
• Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
• Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.