Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Additional Information
Timeline
Generic

Holly Gansauer

Cordova,TN

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

The Urology Group P.C
02.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Experience with catheterization, post op care, bladder instillations, and administering medication per physician orders.

Medical Assistant

The Hand Center
07.2019 - 07.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Implemented care and efficiency improvements to support and enhance office operations.

Medical Administrative Assistant

The Hand Center
07.2019 - 11.2020
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Maintained and updated patient records for accurate, current medical histories.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted insurance verification and preauthorizations and managed patient charts.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Greeted patients and provided required paperwork to facilitate services.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Prepared and processed patient referrals and transfer requests.
  • Processed medical insurance claims and payments.

Education

Medical Assisting Certification -

Centura College
Virginia Beach, VA
05.2022

Skills

  • Simple Dressings
  • Catheter Change and Preparation
  • Proper Sterilization Techniques
  • Equipment and Instrument Sterilization
  • Medical Records Management
  • Clinical Applications
  • Restocking Lab Supplies
  • Electrocardiographic Rhythm Recognition
  • Treatment Room Preparation
  • Foley Catheter Insertion and Removal
  • Sterile Procedures and Techniques
  • Assisting with Physical Exams

Certification

CPT - Certified Phlebotomy Technician

CEHRS - Certified Electronics Health Record Specialist

BLS Certified

Medical Assistant Diploma

HIPAA: Certificate of Compliance

Affiliations

National Technological Honors Society

Additional Information

  • Letters of Recommendation and a list of Professional References are available upon request.

Timeline

Medical Assistant

The Urology Group P.C
02.2023 - Current

Medical Assistant

The Hand Center
07.2019 - 07.2022

Medical Administrative Assistant

The Hand Center
07.2019 - 11.2020

Medical Assisting Certification -

Centura College
Holly Gansauer