Holly Gillespie
Property Manager
Rowlett,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Managing Partner
Integrity Auto Glass
Rowlett, TX
07.2021 - Current
- Utilized company's accounting systems to review reports and prepare assessments
- Maximized cash flow through optimal billing and collection processes
- Assisted in organizing and overseeing insurance assignments to drive operational excellence
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Leveraged data and analytics to make informed decisions and drive business improvements
- Resolved financial discrepancies and customer billing issues with timely attention
Project Manager
Avison Young
Dallas, TX
06.2020 - 02.2022
- Provided thorough, accurate, consistent and reliable planning and budgeting for client projects
- Abstracted commercial leases and renewals to comply with landlord requirements
- Consistently delivering quality projects on time and under budget by $500,000
- Planned, designed, and scheduled phases for large projects
- Achieved project deadlines by coordinating with contractors to manage performance
- Identified plans and resources required to meet project goals and objectives
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Developed and implemented strategic project plans to meet business objectives
- Negotiated and managed third-party contracts related to project deliverables
- Coordinated material procurement and required services for projects within budget requirements
- Prepared and submitted project invoices for review and approval
- Monitored project progress, identified risks and took corrective action as needed
- Sourced, vetted and managed vendors needed to accomplish project goals
- Reported regularly to managers on project budget, progress and technical problems
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Monitored project performance to identify areas of improvement and make adjustments
Fleet and Facilities Manager
Bearcom Group
Garland, TX
03.2019 - 04.2020
- Directing development and implementation of integrated fleet and facility initiatives to support asset management and strategy prioritization in the United States and Canada
- Evaluated and negotiated new and renewal leases for 214 offices and extended or terminated hundreds of tower leases to insure meeting needs in accordance with long term growth strategies
- Managing training and work results including evaluation of accidents, injuries and claims.
- Created annual fleet and facilities budgets and made recommendations to reach or exceed budget in unforeseen circumstances
- Responded to building emergencies and managed repairs
- Drove continuous improvement of processes and systems operation
- Led corporate initiatives such as developing and implementing Safety and OSHA Training program
Operations Manager / Realtor
OmniKey Realty
Plano, TX
05.2015 - 03.2019
- Operations manager of large firm with over 1000 property portfolio across the State of Texas
- Instrumental in perpetuating growth from approximately 250 properties to over 1000
- Coordinated all departments and contractors to facilitate turning over properties within prescribed10 day period
- Responsible for drafting and executing leases, rent and deposit collections, deposit itemizations and code compliance
- Managed execution of all eviction proceedings from first notice to lockout with 100% success rate
- Negotiated contracts with vendors to obtain best pricing and terms
- Developed and maintained relationships with investors, tenants and vendors
- Supervised operations staff and kept employees compliant with Fair Housing and company policies and procedures
- Cultivated and nurtured lasting client relationships using strong issue resolution and dynamic communication skills
- Negotiated rental rates with customers and investors to decrease expenses and increase profit
- Handled problematic tenants and clients to assist lower-level employees and maintain excellent customer service
- Reported issues to higher management with great detail
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Monitored daily cash discrepancies
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
Education
Bachelor of Science - Systems Management
Western Kentucky University
Bowling Green, KY 01.2009 - 05.2011
Certificate - Real Estate
Texas Tech University
Lubbock, TX 09.2015 - 02.2016
Skills
Accustomed to working in a fast-paced environment
Able to focus on solutions rather than problems
Proficient in Word, Excel, Outlook, Smartsheets, Buildium
Budgeting and change management
Proficient in ADA and OSHA regulations
Excellent interpersonal skills, ability to work well in both a supervisory or support role
Proactively improve standard processes and increase efficiencies
Fleet Management
Space planning and FF&E
Financial reporting understanding
Auditing expert
Settlement Negotiation
Efficient researcher
Financial administration
Certification
Lean Six Sigma Yellow Belt
Additional Information
- Certifications & Licenses , FEBRUARY 2016 Texas Real Estate License #0668300
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Timeline
Managing Partner
Integrity Auto Glass
07.2021 - Current
Project Manager
Avison Young
06.2020 - 02.2022
Fleet and Facilities Manager
Bearcom Group
03.2019 - 04.2020
Certificate - Real Estate
Texas Tech University
09.2015 - 02.2016
Operations Manager / Realtor
OmniKey Realty
05.2015 - 03.2019
Bachelor of Science - Systems Management
Western Kentucky University
01.2009 - 05.2011