Summary
Overview
Work History
Education
Skills
Timeline
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Holly Golden

Henderson,NV

Summary

A proven achiever with a track record of enhancing label accuracy at Data Annotation and elevating guest satisfaction at PetSmart Pet Hotel. Demonstrates exceptional problem-solving and time management skills, ensuring high-quality outcomes and efficient operations. Skilled in multitasking and precision, consistently meets critical deadlines and exceeds client expectations.

Overview

6
6
years of professional experience

Work History

Data Labeler

Data Annotation
11.2023 - Current
  • Improved label accuracy by meticulously checking product information and ensuring alignment with company guidelines.
  • Increased customer satisfaction by accurately placing labels according to specific client requests and requirements.
  • Continuously sought opportunities to expand skillset and knowledge base in order to contribute more effectively to overall team success.
  • Consistently met deadlines for labeled products while maintaining exceptional attention to detail and quality standards.
  • Collaborated with team members to achieve daily labeling goals and maintain high productivity levels.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Chef

Ristorante Italiano
02.2021 - 10.2022
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
  • Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.

Hotel Manager

PetSmart Pet Hotel
09.2018 - 12.2020
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
  • Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
  • Provided services efficiently and with high level of accuracy.

Education

High School Diploma -

Chardon High School
Chardon, OH
05.2014

Skills

  • Accuracy and Precision
  • Safety Compliance
  • Text Categorization
  • Eye for detail
  • Problem-Solving
  • Time Management
  • Multitasking Abilities
  • Reliability
  • Task Prioritization

Timeline

Data Labeler

Data Annotation
11.2023 - Current

Chef

Ristorante Italiano
02.2021 - 10.2022

Hotel Manager

PetSmart Pet Hotel
09.2018 - 12.2020

High School Diploma -

Chardon High School

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Holly Golden