Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Holly Green

Albuquerque,NM

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

12
years of professional experience

Work History

New Mexico board of nursing
Albuquerque, New Mexico

Licensing Specialist
06.2019 - 07.2020

Job overview

  • Verified application data and account information against legal documentation to determine accuracy and integrity.
  • Investigated customer inquiries regarding license status or eligibility criteria.
  • Maintained up-to-date knowledge of applicable regulations governing professional licenses.
  • Prepared and submitted license renewal applications to state regulatory agencies.
  • Analyzed data from multiple sources to identify trends in licensing activity.
  • Coordinated with external vendors to obtain necessary documentation for license applications.
  • Provided support to customers during the application process for professional licenses.
  • Compiled and maintained records of licensure information.
  • Collaborated with internal departments to ensure compliance with licensure requirements.
  • Performed quality assurance checks on all documents associated with licensure processes.
  • Reviewed and verified licensing applications for accuracy and completeness.
  • Evaluated applications and assessment results to determine eligibility and acceptance.
  • Investigated past and current licensees to perform record checks.
  • Verified document authenticity to process license application.

Friendship Gardens
Albuquerque, NM

Caregiver
03.2018 - 03.2019

Job overview

  • Coordinated transportation services for clients when necessary.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Provided emotional support to clients during difficult times.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.

SUBWAY®Restaurants
Albuquerque, NM

Sandwich Artist
06.2016 - 07.2017

Job overview

  • Followed established procedures for handling money transactions accurately.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Monitored temperature of freezers and coolers throughout shift.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Stocked shelves with products and supplies.
  • Upsold additional items to increase store profits.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Organized inventory for efficient restocking of products.
  • Replenished condiments and other supplies at front counter areas.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Greeted customers and provided product knowledge.
  • Maintained cleanliness of work area throughout shift.
  • Communicated effectively with co-workers regarding customer needs and concerns.

Biomat USA
Bakersfield, California

Phlebotomist
04.2009 - 08.2011

Job overview

  • Responded quickly and effectively to emergency situations.
  • Assisted in the training of new phlebotomists.
  • Processed samples accurately and efficiently.
  • Maintained accurate records of collected specimens and test results.
  • Documented patient information into electronic medical records system.
  • Provided excellent customer service while interacting with patients.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Followed all safety protocols when handling hazardous materials.
  • Calibrated equipment according to manufacturer specifications.
  • Performed quality control tests on collected specimens.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Maintained a clean, safe, and organized work environment.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Scheduled appointments and managed patient flow to minimize wait times.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Conducted quality control checks to ensure the accuracy of test results.
  • Participated in continuing education to stay current with phlebotomy practices.

Dollar Tree
Albuquerque, NM

Cashier
04.2008 - 12.2008

Job overview

  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Education

Albuquerque Public High School

High School Diploma
05-2006

University Overview

Apollo College

Some College (No Degree) from Medical Assisting
06-2007

University Overview

Skills

  • Professionalism
  • Effective Communication
  • Task Prioritization
  • Database updates
  • Organizational Skills
  • Attention to Detail
  • Self Motivation
  • Adaptability and Flexibility
  • Active Listening
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Money Handling
  • Excellent Communication
  • Reliability
  • Multitasking

Timeline

Licensing Specialist
New Mexico board of nursing
06.2019 - 07.2020
Caregiver
Friendship Gardens
03.2018 - 03.2019
Sandwich Artist
SUBWAY®Restaurants
06.2016 - 07.2017
Phlebotomist
Biomat USA
04.2009 - 08.2011
Cashier
Dollar Tree
04.2008 - 12.2008
Albuquerque Public High School
High School Diploma
Apollo College
Some College (No Degree) from Medical Assisting
Holly Green