Reviews open purchase orders receives order confirmation, quantity, and price acknowledgements from suppliers, and loads supplier’s promise ship dates into business systems.
Follows up with suppliers on order status and delivery and communicates delivery information to impacted departments.
Contacts suppliers to check status of orders to ensure merchandise, supplies, and equipment are shipped on specified shipping dates.
Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
Childcare Provider
McGill Learning Center
Concord , NC
09.2019 - 10.2024
Developed positive relationships with families by communicating regularly about their child's development.
Observed children's behavior and development, communicate information with parents.
Read books aloud to small groups or individual children.
Collaborated with teachers on special projects such as holiday parties or end-of-year events.
Encouraged positive interactions between children by providing supervision at all times.
Monitored children's progress through ongoing assessments of their abilities and interests.
Worked collaboratively with co-workers to ensure safety of all the children in care.
Ensured cleanliness of classroom areas including toys, furniture, materials.
Maintained a clean and organized play area.
Assisted in developing and implementing lesson plans to meet the individual needs of each child.
Participated in parent and teacher conferences to discuss student progress or any other concerns related to childcare services provided.
Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Customer Service Representative
S&D Coffee And Tea
Concord, NC
06.2023 - 08.2024
Provided accurate information about products and services to customers.
Developed strong relationships with customers by providing personalized assistance and support.
Provided excellent customer service to resolve customer complaints in a timely manner.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Caregiver
HomeCare Management Corporation
Forest City, NC
06.2014 - 12.2021
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Educated families about available resources for home health care services in the local community.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Accompanied clients to social events such as movies or plays.
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Receptionist
Rutherford Pediatrics
Rutherfordton, NC
05.2019 - 09.2019
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Responded to inquiries from internal staff members regarding office operations.
Assisted with special projects assigned by management when required.
Scheduled appointments for clients, customers, and other visitors.
Monitored office supplies inventory and placed orders when necessary.
Maintained an organized filing system of confidential client information in accordance with company policy.
Greeted visitors and provided them with assistance.
Updated daily log book with information about visitors entering the premises.
Verified visitors' identification cards before allowing access to the building.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Coordinated with vendors for repairs and maintenance of office equipment.