Summary
Work History
Education
Skills
Interests
Work Availability
Timeline
Overview
Hi, I’m

Holly Hamblin-LaCombe

Sioux Falls,South Dakota

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Menards

Customer Service Sales Representative
06.2021 - 10.2021

Job overview

  • Assisted customers with Cabinet Design and Appliance sales
  • Product placement and display design
  • Stocking of product received for department
  • Cleaning to ensure safe shopping experience
  • Maintained current knowledge of evolving changes in marketplace.
  • Stayed current on company offerings and industry trends.

Furniture Mart U.S.A

Customer Care Representative
08.2019 - 04.2021

Job overview

  • Answered customer questions about policies and procedures with friendly and knowledgeable approach
  • Investigated and resolved customer concerns related to order inquiries and delivery tracking
  • Maximized satisfaction by anticipating needs and consistently offering expert support
  • Handled multiple responsibilities simultaneously and balanced priorities to maintain high levels of customer satisfaction
  • Warranty claims maintenance
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Education

Colorado Technical University
Sioux Falls, South Dakota

Bachelor of Science from Business Administration And Management
02.2009

American Technical University
Salt Lake City, Utah

Broadcasting Certificate from Radio/Television Broadcasting
03.1994

Skills

  • Customer complaint resolution
  • Customer needs assessment
  • Incoming call management
  • Point of sale system
  • Appointment scheduling
  • Internet research
  • Time management
  • Sound judgment
  • Conflict resolution
  • Point-of-sale system
  • Multitasking and organization
  • Email communication
  • Customer service
  • Upselling
  • Relationship building
  • Phone etiquette
  • Call center experience
  • Adaptability and flexibility
  • Product knowledge

Interests

  • Cooking
  • Learning new cooking techniques and expanding my culinary skills.
  • Growing herbs, vegetables, or fruits in home gardens.
  • Enjoy experimenting with different ingredients and flavors in the kitchen.
  • Astrology
  • Reading
  • Personal Development and Self-Improvement
  • Mindfulness Practices
  • Swimming
  • Yoga
  • Regularly practice mindfulness and meditation for overall wellness.
  • I participate in low-impact exercises to strengthen core muscles.
Availability
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Timeline

Customer Service Sales Representative

Menards
06.2021 - 10.2021

Customer Care Representative

Furniture Mart U.S.A
08.2019 - 04.2021

American Technical University

Broadcasting Certificate from Radio/Television Broadcasting

Colorado Technical University

Bachelor of Science from Business Administration And Management

Overview

2
years of professional experience
Holly Hamblin-LaCombe