Holly Harkins
Quakertown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CRS
Pinnacle Treatment Centers
Quakertown , PA
2024.07 - Current
- Communicated with external organizations, social workers and others regarding patient's benefits and resources.
- Referred patients for community support outside of treatment and medical providers.
- Assisted in implementing programs to improve patient retention and patient success in treatment.
- Collaborated with physicians and other health team members to develop patient plans of care based on on-going patient assessments.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Assisted individuals with eligibility for available benefits.
- Adhered to ethical principles and standards to protect clients' confidential information.
Addictions Care Manager
St Lukes Penn Foundation
Sellersville , PA
2022.01 - 2024.05
- Developed and implemented care management plan to address needs and goals.
- Attended and actively participated in meetings to provide and receive information on patient progression.
- Monitored risk assessment by using available tools and implementing discharge interventions.
- Used motivational interviewing to educate, support and motivate change.
- Monitored care plan to evaluate effectiveness, document interventional achievement and suggest changes.
- Liaised with multidisciplinary team to discuss barriers to discharge or concerns impacting readmission risk.
- Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.
- Assisted in implementing programs to improve patient retention and patient success in treatment.
- Developed and maintained therapeutic environment within recovery groups, encouraging open communication.
- Completed drug and alcohol assessments for adolescent and adult patients to determine needed level of care.
- Developed person-centered treatment plans along with behavior contracts for high-risk patients to address barriers to treatment.
- Identified treatment goals based on individual diagnosis and history.
- Supported and counseled clients with drug and alcohol addiction.
- Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
- Identified problem areas impacting participants' ability to successfully complete treatment.
- Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.
Behavioral Health Technician
St Lukes Penn Foundation
Sellersville , PA
2019.01 - 2022.01
- Completed patient reports daily and submitted to management for evaluation.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Assisted in examination and treatment of patients under direction of nursing staff.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Completed daily client rounds and tracked client movements.
- Assisted with execution of client activities, support groups and field trips.
- Documented patient behavior, interventions completed and patient response to interventions.
- Educated clients on important life skills, housekeeping and food preparation.
- Established and maintained professional working relationships with clients, staff and public.
- Conducted searches of clients upon return to facility.
- Influenced patients' behavior with interaction, counseling or instruction.
- Contacted patients' relatives to coordinate family visits and conferences.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Manchester, NH2026-01
Skills
- Teamwork and Collaboration
- Decision-Making
- Self-Directed
- Organization and Time Management
- Attention to Detail
- Cultural Awareness
- Friendly, Positive Attitude
- Social Perceptiveness
- Problem-Solving
- Critical Thinking
Certification
- PCB Certified Family Recovery Specialist, 2021
- PCB Certified Recovery Specialist, 2023
Timeline
CRS
Pinnacle Treatment Centers
2024.07 - Current
Addictions Care Manager
St Lukes Penn Foundation
2022.01 - 2024.05
Behavioral Health Technician
St Lukes Penn Foundation
2019.01 - 2022.01
Bachelor of Arts - Human Services
Southern New Hampshire University
- PCB Certified Family Recovery Specialist, 2021
- PCB Certified Recovery Specialist, 2023
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