Summary
Overview
Work History
Education
Skills
Tel
Courses Completed
Timeline
AssistantManager

Holly Harrison

Pinellas Park,FL

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

A Christian Glass & Mirror
10.2022 - 11.2023
  • Answered phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Assisted development and implementation of new administrative procedures.

Leasing Consultant/ Concierge

Infinity BH Property Management- The Standard at 2690
07.2020 - 10.2022
  • Answering the phone and checking and responding to emails daily
  • Walking the property, especially the tour path to make sure it is presentable
  • Greeting residents, prospects, and vendors
  • Showing the model apartment
  • (Not showing any other apartments at this time.) Sending the online application to prospects to fill out, retrieving all the documents for the file(Paystubs, DL, SS, Guest card, etc.) Entering the information in for screening
  • Helping the assistant manger generate leases, walk new move in apartments
  • File paperwork
  • Print out work orders every morning and throughout the day
  • Help contact residents for resident retention for renewals
  • Any other projects or administrative work the managers needed
  • Helped and assisted anyone walking in the door with anything they needed.

Account Executive

Pelican Int'l
03.2018 - 07.2020
  • Assisted in the selection of new product lines while simultaneously generating new accounts
  • Maintaining existing accounts and addressing customer concerns
  • Cultivated a strong repeat customer base
  • Enhanced rapport and credibility with customers emphasizing transparency and delivery
  • Manage numerous Major Accounts across the entire United States
  • Negotiated volume-based contracts with key accounts.

Accounts Receivable/ Customer Retention Specialist

Pelican Int'l
08.2015 - 03.2018
  • Responsible for credit collections on all accounts by contacting the customer by phone, e-mail and written correspondence
  • Worked closely with various financial institutions, such as BlueTarp Financial, to ensure all payments were collected on a timely basis
  • Verified that all information being entered into the system was up-to-date and accurate
  • Identified and resolved customer account issues.

Education

High School Diploma -

Dixie Hollins Adult Education Center
Kenneth City, FL
06.2003

Skills

  • Organization
  • Resourcefulness
  • Strategic Planning
  • Verbal and Written Communication
  • Time Management
  • Teamwork
  • Decision Making
  • Negotiation
  • Customer Relations
  • Mail Handling
  • Calendar Management
  • Invoice Processing
  • Quickbooks
  • Creating Purchase Orders

Tel

727-618-8878

Courses Completed

  • Federal fair housing certificate
  • Disability Act certification
  • Sexual Harassment in the workplace certificate
  • Human Trafficking certificate

Timeline

Administrative Assistant

A Christian Glass & Mirror
10.2022 - 11.2023

Leasing Consultant/ Concierge

Infinity BH Property Management- The Standard at 2690
07.2020 - 10.2022

Account Executive

Pelican Int'l
03.2018 - 07.2020

Accounts Receivable/ Customer Retention Specialist

Pelican Int'l
08.2015 - 03.2018

High School Diploma -

Dixie Hollins Adult Education Center

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