Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Holly Herman

10207 Buttonwood Pass, Leo,IN

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

25
25
years of professional experience

Work History

Stay At Home Mom

08.2013 - Current
  • Maintained clean, safe environment
  • Able to multitask multiple projects at one time
  • Quick learner
  • Organizing and problem solving skills
  • Time Management skills
  • Self motivated
  • Work well with others

Medical Receptionist

Agape Podiatry
03.2005 - 08.2009
  • Maintained high level of customer service
  • Helped patients complete necessary medical and insurance forms
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Answered telephone calls and direct calls to staff.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Performed various administrative tasks by filing, copying and faxing documents.

Customer Service Associate

Lowes Home Improvement
06.1998 - 06.2002
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers and handled concerns quickly.
  • Answered customer telephone calls promptly.
  • Provided recommendations to guide customers to products to meet varying needs.
  • Cross-trained and backed up other customer service managers.

Education

Business

Northwest State Community College
Archbold, OH

High School Diploma -

Tinora High School
Defiance, OH
05.1998

Skills

  • Customer-Centered Care
  • Telephone Etiquette
  • Strong Communication and Interpersonal Skills
  • Accurate Order Fulfillment
  • Cooking and Baking
  • Register Opening and Closing
  • Cleaning and Sanitizing

Volunteer Work

  • Foster Parent And Respite Provider Through Gateway Woods
  • Teen Mentor Through Larc Program at Gateway Woods
  • Children's Ministry Assistant at Crossview Church
  • VBS Volunteer Program Planner, Group leader, Activities Planner for Crossview Church
  • VBS Volunteer for Harvest Fellowship
  • Daycare Provider for Family and Friends

Timeline

Stay At Home Mom

08.2013 - Current

Medical Receptionist

Agape Podiatry
03.2005 - 08.2009

Customer Service Associate

Lowes Home Improvement
06.1998 - 06.2002

Business

Northwest State Community College

High School Diploma -

Tinora High School

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Holly Herman