Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Herrick

Hesperia,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Restaurant Manager/Waitress Supervisor

Original Roadhouse Grill
05.2022 - Current
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Shift Lead/Barista Shift Supervisor

Starbucks
09.2020 - 07.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Created and updated regular inventory reports and records.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Ensured proper inventory management through consistent communication with supervisors and warehouse team members.

Waitress Trainer

Buffalo Wild Wings
11.2010 - 02.2019
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.

Appointment Setter

LIFETIME SOLUTIONS INC
03.2007 - 08.2010
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
  • Answered phone calls and answered questions from potential customers.
  • Screened potential customers to determine interest and requirements for products and services of company.

Education

GED -

Sultana High School
Hesperia, CA
05.2006

Skills

  • Decision making
  • Strong multitasking
  • Team Collaboration
  • Analytical skills
  • Basic Computer Skills
  • Schedule oversight
  • Maintaining stock levels
  • Purchasing management
  • Inventory Audits

Timeline

Restaurant Manager/Waitress Supervisor

Original Roadhouse Grill
05.2022 - Current

Shift Lead/Barista Shift Supervisor

Starbucks
09.2020 - 07.2022

Waitress Trainer

Buffalo Wild Wings
11.2010 - 02.2019

Appointment Setter

LIFETIME SOLUTIONS INC
03.2007 - 08.2010

GED -

Sultana High School

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Holly Herrick