Holly Herzer
Temple,TX
Summary
Results-focused customer service professional dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
7
7
years of professional experience
Work History
Hair Stylist
Ulta Hair Salon
08.2023 - 03.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Substitute Teacher
Austin Independent School District
09.2018 - 04.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Transportation Department (Bus Driver)
Leander Independent School District
08.2017 - 09.2018
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Education
High School Diploma -
Lamesa High School
Lamesa, TXCosmetology License - Cosmetology Education
A&C College of Beauty
Skills
- Quick Learner
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Customer Consultation
- Schedule Management
- Advanced communication skills
- Highly motivated self-starter
Timeline
Hair Stylist
Ulta Hair Salon
08.2023 - 03.2024
Substitute Teacher
Austin Independent School District
09.2018 - 04.2021
Transportation Department (Bus Driver)
Leander Independent School District
08.2017 - 09.2018
High School Diploma -
Lamesa High School
Cosmetology License - Cosmetology Education
A&C College of Beauty
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