Holly Holmberg
Phoenix,AZ
Summary
Professionally trained registered nurse with experience ensuring high standards of care for a wide variety of patients with diverse needs.
Overview
4
4
years of professional experience
Work History
Cardiac Telemetry/PCU Nurse
Banner University Medical Center Phoenix
08.2023 - Current
- Acute patient care in med-surg telemetry/progressive care unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for 4 patients per shift.
- Managed care for post-operative patients through discharge.
- Closely monitored acute conditions.
- Contributed substantially to successful department JCAHO accreditation.
- Monitored and treated patients with chronic and acute health problems such as MI, arrhythmias, COPD and pneumonia.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
Kids Club Associate
EOS Fitness
10.2022 - 08.2023
- Served as a mentor to new staff members, providing training on policies, procedures, and best practices for working with children.
- Ensured compliance with state licensing regulations by adhering to strict safety guidelines during all Kids Club activities.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Managed daily administrative tasks, maintaining accurate records of attendance, incident reports, and parent communications.
- Provided support to parents, addressing concerns and offering guidance on child development milestones.
Nurse Extern
Banner University Medical Center Phoenix
05.2022 - 08.2022
- Used evidence-based practices to guide decision-making, resulting in optimal patient outcomes.
- Improved patient care by conducting thorough assessments and developing individualized nursing plans.
- Effectively managed time and resources to provide optimal patient care during high-volume shifts, ensuring timely provision of necessary interventions.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Provided compassionate care to patients during difficult times, promoting emotional well-being and recovery.
Customer Service Representative
Discover Student Loans
06.2020 - 09.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ05.2023
High School Diploma -
Millennium High School
Goodyear, AZ05.2019
Skills
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Patient/family focused
- Direct Patient Care
- Professional bedside manner
- Adept at prioritizing/managing deadlines
- Problem resolution capability
- Medication and IV administration
Timeline
Cardiac Telemetry/PCU Nurse
Banner University Medical Center Phoenix
08.2023 - Current
Kids Club Associate
EOS Fitness
10.2022 - 08.2023
Nurse Extern
Banner University Medical Center Phoenix
05.2022 - 08.2022
Customer Service Representative
Discover Student Loans
06.2020 - 09.2020
Bachelor of Science - Nursing
Arizona State University
High School Diploma -
Millennium High School
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